Are you passionate about musical instruments and hungry for success? We’re searching for driven, ambitious individuals to join our team and take their careers to the next level. If you love musical instruments and are committed to providing exceptional service, we want to hear from you! We welcome candidates from all backgrounds and experiences to bring their unique perspectives and skills to our team.
This role offers you the chance to shape your own success. Our Sales Specialists are passionate, goal-oriented, and motivated to actively seek out and drive sales opportunities. This is not just about handling incoming inquiries; it's about proactively creating opportunities and building lasting customer relationships.
You will thrive if you are excited about the opportunity to sell and are dedicated to creating an unparalleled shopping experience for our customers. Customer focus is at the heart of this role, ensuring every interaction leaves a lasting impression and inspires our customers on their musical journey.
General Responsibilities
- Generate and drive sales within a specified musical instruments product category
- Foster and maintain customer relationships through the entire customer life cycle
- Complete daily customer outreach to connect the right gear to the right people
- Work with management to set and achieve goals for establishing, growing and expanding gross sales and margin
- Serve as the go-to person for any customer leads, questions, calls, transactions, and returns related to your product category
- Optional: Participate in product demonstration videos for our social media and YouTube channels – an opportunity to establish your personal brand as a CME sales representative!
Requirements
- Any amount of sales experience with a proven track record of success, bonus points for music retail sales experience
- Knowledge and expertise of musical instruments
- Proficient with technology and ability to quickly learn new tools and systems
- Our tech stack includes Netsuite, Shopify, MacOS, and GSuite
- Capable of handling physical tasks, including lifting up to 60 lbs occasionally
- Ability to stand and move on feet for extended periods of time
- Ability to crouch, kneel, lift objects overhead, and climb ladders on occasion
Additional Info and Benefits
- Full-time position, based out of our store location. Because this is sales, weekend availability is required
- Base Salary + Quarterly Bonus based on gross sales and average discount rate
- Opportunity for promotion based on performance
- Benefits include
- Medical insurance fully paid for by the company depending on the plan selected
- Dental, vision, and life insurance
- 401k after 6 months of employment with 2% match (must be 21 or older)
- Generous PTO
- Up to 28 days after 5 years of employment
- Commuter Benefits - Pay for transit w/ pre-tax dollars
- Employee discount on music gear
- Casual dress code and welcoming office environment
All applications are reviewed. No calls, emails, or chats please!
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