Group Home Director

Posted Monday, September 9, 2024 at 4:00 AM

Group Home Director

Quest Inc. makes a difference in the lives of nearly 1,000 people each day. For over 60 years, Quest has supported Central Floridians with developmental and intellectual disabilities by offering choices and opportunities to live, learn, work, and play. Quest offers a wide range of services and support for individuals with developmental and intellectual disabilities. Our company can be a valuable resource by providing a safe place to call home, quality long-term care, education, therapy, and early intervention services for children, employment for youth and adults, and a place for retreat and respite. Quest’s mission, through quality and innovation, is to build communities where people with disabilities achieve their goals. Each Quest team member plays an important role in providing the individuals we serve with superior service, care, and support.

Quest provides medical, dental, prescription drug, flexible spending accounts, vision, 401K, PTO, life insurance, and EAP.

Responsibilities

• Develop and implement functional programming that promotes independence and choice for all residents of Orlando Group Homes.
• Utilize assessment tools that support data collection and reporting on a monthly/quarterly basis.
• Provide leadership and support to all residential staff.
• Monitor the implementation, completion, and documentation of all direct care, behavioral training, programming, and physical/nutritional programs/protocols for individuals receiving services.
• Work with Director to ensure that client funds do not exceed limits. Responsible for purchasing goods/services for residents served.
• Monitor medication administration and documentation to ensure quality of care for all individuals.
• Manage needed follow-up for all medical issues.
• Ensure compliance with all applicable Agency for Persons with Disabilities regulations. Develop and implement plans of correction as needed.
• Be available by cell phone/email 24 hours a day as needed to provide support and direction to staff concerning resident care.
• Conduct appropriate and comprehensive follow-up to all incidents and issues relative to consumer health, safety, and welfare.
• Ensure confidentiality is maintained as it relates to staff and consumer issues.
• Develop and maintain client central files to include Support Plan, Authorization of Services, Individual Progress Plans (IPP), and quarterly progress notes on an ongoing basis.
• Ensure all client files are complete and accurate; perform routine central file review as requested.
• Coordinate IPP meetings and attend Support Plan meetings, functioning as an effective liaison between programs and individuals.
• Oversee the implementation of all training programs specific to community-based programs.
• Act as a liaison with community service providers, families, and funding sources to advocate for individuals served. Maintain a professional and personal demeanor with internal and external customers and members of the public which promotes positive goodwill toward Quest and persons served.
• Ensure compliance with company safety regulations and requirements.
• Ensure all services are compliant with applicable Federal and State standards.
• Attend, participate, and/or conduct all department meetings.
• Responsible for other duties and special projects as requested by Supervisor.

Qualifications

BA/BS in Human Services or related field required.

Minimum 2 years’ experience working with individuals with developmental disabilities or a related health care field required.

1-3 years’ experience in a supervisory role required.

Florida Driver’s License with no more than two moving violations in the past three years.

Able to work in the US and not require Visa Sponsorship from our company now or in the future.

Ability to:

• Communicate effectively; verbally and written.
• Have competent computer skills with knowledge of Microsoft Word and Excel.
• Complete tasks and responsibilities with minimal supervision.
• Effectively manage time and prioritize tasks.
• Model professional interactions and separate personal from professional issues in the workplace.
• Be an effective team member who is innovative, proactive, and focused on quality improvements.
• Provide superior quality service to internal and external customers.
• Create a safe work environment where everyone is treated with dignity, compassion, and respect.
• Provide positive leadership by being a good role model to consumers and staff.
• Effectively manage a crisis in a calm manner.
• Effectively function as a professional representative in committee meetings and/or special project teams.
• Successfully negotiate/facilitate employee relations.
• Provide effective oversight of regulatory compliance.

Equal Opportunity Employer/Disability/Veterans