Hotel Night Auditor

Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
This is a dual property role supporting the Aloft and Element.
Responsibilities
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Make sure every hotel guest has a pleasant stay
• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications
• Diploma or equivalent from high school is required; some college is desired
• Great communications. and excellent customer service skills are required
• Proficiency with computers is required; experience with reservation and accounting software is desired
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• Overnight shift; requires flexible hours