CenterWell Clinical Quality Informatics Lead

Become a part of our caring community and help us put health first

The CenterWell Clinical Quality Informatics Lead coordinates with other analytic teams, IT and business areas across the organization to ensure work is completed with insights from knowledge SMEs. They will partner closely with the Office of the Chief Medical Officer and Clinicians within the CenterWell assets to measure patient outcomes and value the impact of key clinical quality initiatives. The Informatics Lead works on patient-centric and clinical-related problems of diverse scope and complexity ranging from moderate to substantial.

The Informatics Lead leverages their advanced knowledge of data, optimization, and tools. Applies disciplined analytics to predict behavior and optimize programs and products to maximize membership growth and patient outcomes. Understands and analyzes complex data, articulates to various units within the company at the appropriate level, impacts the business from mathematical concepts which have a potentially sizeable dollar impact on the business. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision. Uses independent judgment requiring analysis of variable factors and determining the best course of action. Specific duties include:

• The individual will pull data from multiple disparate sources, consolidate for analysis, and synthesize to articulate findings to stakeholders.
• They will compile and evaluate cross-asset analytics to measure the value (both financial and patient impact) of clinical quality priority initiatives.
• They will partner closely with various CenterWell teams on current work to develop a clinical quality dashboard, KPIs and goals, measure progress to targets, and future work TBD.
• The individual must be an “analytics thinker” that can proactively identify and surface opportunities to improve patient outcomes, including the support of study design.

Use your skills to make an impact

Required Qualifications

• 4 or more years of technical data analysis / insights expertise with large datasets
• 2 or more years of leadership experience
• Advanced experience in SAS, SQL
• Proficient in Power BI, Tableau, or similar tools
• Experience in healthcare with clinical data
• Strategic thinking and planning capabilities
• Organized and detail-oriented
• Experience in defining and executing measurement programs
• Experience with advanced analytics, including program evaluation and optimization
• Excellent verbal and written communication
• Able to articulate and present findings and insights to senior leadership
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Advanced Degree
• Six Sigma certification

Additional Information

You must be authorized to work in the US without Humana sponsorship as Humana does not provide work visa sponsorship for this role.

Work at Home Guidance

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Social Security Task:

Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana’s secure website.

HireVue Statement

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$104,800 - $144,300 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.