Chapman BMW on Camelback is looking for energetic and dedicated automotive sales professionals to join our team! As a Pre-Owned Client Advisor, you will deliver extraordinary customer service and superior product knowledge to our clients, ensuring a seamless and enjoyable luxury car buying experience. Successful candidates consistently display professionalism and integrity, and are dedicated to meeting client needs. If you are a seasoned sales professional looking for an opportunity that offers long-term career stability, an excellent income, and unmatched benefits, look no further!
What We Offer:
- Attractive Commission Pay Plan: Enjoy uncapped earning potential – You control your income!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
- Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
- Promptly greet guests and ask questions to understand their vehicle preferences and build rapport
- Make product recommendations based on client needs and interests, perform professional vehicle demonstrations highlighting features and technology, and organize test drives
- Negotiate deals with clients and assist with completion of sales and financing paperwork
- Deliver sold vehicles to customers ensuring quality service and complete customer satisfaction
- Follow up with buyers to ensure they are happy with their new vehicle and assist with any questions or concerns they may have
- Conduct business development and networking activities to generate sales and referrals, logging sales activities in the CRM system daily
- Maintain up-to-date product knowledge of vehicle inventory and optional add-ons
Desired Qualifications and Experience:
- 2+ years of automotive sales experience is required; pre-owned luxury vehicle sales experience is preferred
- Demonstrates exceptional interpersonal skills, both in person and over the phone, with a focus on exceeding client expectations
- Knowledgeable about current automotive trends with a strong desire for continuous learning and growth
- Self-motivated and achievement driven with an unwavering work ethic
- Strong negotiation and presentation skills to overcome client objections, close deals and meet sales goals
- Computer literacy and the ability to quickly learn and apply new technology
- A valid driver’s license and clean driving record are required
- Must be willing to submit to a pre-employment background check and drug screening
Hours and Work Environment
We are open Monday – Saturday from 8AM to 8PM. We ask that all applicants have the availability to work any of the days and times listed above. This customer-facing role requires the ability to interact with clients frequently, both in person and over the phone, and occasionally working outdoors on the Sales Lot. You will report to the Sales Management team.
To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.
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