Server, PT - The Wall

Company:  The Marcus Corporation
Location: Gurnee
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

We are looking for an enthusiastic server to provide an excellent guest dining experience. The successful candidate will be able to ensure a high level of guest satisfaction while following all guidelines established by the Food and Beverage department. You will provide superior guest service while maintaining a clean, sanitary, and safe work environment as a member of the Marcus Theatres food / beverage team.
Your Future Responsibilities as a Member of our Team:

  • Stay guest focused and nurture an excellent guest experience.
  • Interact with guests in an efficient, hospitable, and professional manner from the beginning to the end of their experience.
  • Greet the guest in a friendly and courteous manner and explain any specials and/or restaurant promotions.
  • Possess full knowledge of bar and menu items.
  • Assess guests' needs and preferences to make recommendations.
  • Record the details of the order from the guests.
  • Input the order into the Point of Sale to inform the kitchen of the particulars in the order being placed.
  • Immediately communicate any food or service issues to management.
  • Check station before, during, and after shift for proper set-up and cleanliness.
  • Follow up on guest requests and pre-bus tables throughout service.
  • Deliver food and beverage orders within established timeframes.
  • Multi-task and assist teammates.
  • Work at a fast pace.
  • Consistently use suggestive selling techniques.
  • Complete assigned sidework.
  • Bus and reset tables as needed.
  • Verify guests that purchase alcohol are at least 21 years of age.
At Marcus Theatres we strive to create Magical Movie Memories for our guests. As a server at one of our food / beverage locations you will become a part of our family! All ready to get started? Ok!
You will need to demonstrate the following abilities:
  • Work in a high-volume, team environment.
  • Have a passion for delivering unparalleled hospitality and excellent service.
  • Computer literacy with the ability to learn Aloha POS system.
  • Accuracy in transactions and cash-handling skills.
  • Positive attitude and excellent communication skills.
  • Ability to keep the service area organized, stocked and clean.
  • Ability to obtain relevant training certificate and/or licensure.
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The Marcus Corporation
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