Phlebotomist I - Laboratory Medicine

POSITION SUMMARY

Provides quality phlebotomy service and laboratory stewardship by ensuring optimal support of laboratory testing activities through timely, accurate specimen collection and preparation. Deals with customers in a friendly, courteous, professional, and appropriate manner.

PRIMARY ACCOUNTABILITIES

• Complies with all Health First, Health First Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements. 
• Complies with policies, procedures, processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable. 
• Meets goals and shows commitment to continuous improvement of performance metrics developed to provide quality patient care. 
• Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period. 
• Demonstrates the appropriate skillsets as determined by Competency Assessments. 
• Performs basic computer skills pertinent to job performance. 
• Meets departmental staffing demands (i.e., holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations and demonstrates effective time management. 
• Complies with the Health First I-Care values and demonstrates effective communication with co-workers and management to include proper escalation when necessary. 
• Performs Point of Care Testing (POC) on the lab menu at the assigned site, correctly and in a timely manner, if applicable. 
• Participate in Proficiency Testing as determined by state regulations, if applicable. 
• Assists with the performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable. 
• Additional duties as assigned by laboratory administration.