Program Adminstrator

Benefits:

401(k)

Dental insurance

Health insurance

Training & development

Vision insurance

Position: Program Administrator

Reports To: Area Director, Care Coordinator, Director of Residential Services or designee

FLSA Status: Exempt

Supervises: Team Coordinator, Staff

Schedule of Employment: 5 days a week.

Hours: 8 hours/days

Job Details

Description

Hope Community Support Services LLC, HCSS employees and volunteers take pride in the impact they have on the people they serve. It’s more than just a job, it’s an opportunity our employees must care for and share in the lives of people who greatly need and appreciate their presence.

Minimum Educational Requirements:

High school diploma or GED required. Associate degree or higher from an accredited institution of higher learning with a specialization in psychology, mental health and human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing or closely related field preferred.

Minimum Experience Requirements:

Minimum of 5 years of experience working in the developmental disabilities field preferred.

Essential Responsibilities:

1. Follow all the MaineCare agency requirements for Home Support oversight.

2. Ensure programs are following MaineCare Home and Community Based Services

(HCBS) settings rule and agency policy.

1. Provide ongoing training and support to team coordinator and staff.

2. Participate in ongoing communication with Programs, including onsite visits

and telephone contacts.

1. Must be able to promote a team environment with multidisciplinary staff members.

2. Manage program staff members including performance evaluations, scheduling, and New hired orientation.

3. Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.

4. Must be available on-call to support staff, find coverage or cover shifts as needed.

5. Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment.

6. Support team coordinators, as needed, in all areas related to their responsibilities.

7. Assure that staff complete ongoing professional trainings and provide consultation as needed.

8. Provide initial assessment when clients are referred.

9. Maintain regular contact with client, guardian, and other team members and community

professionals involved with client.

1. Participate in Person Centered Planning (PCP) team meetings and develop a plan of care (PCP)

for the client with input from the team. Work closely with team members to oversee implementation

of the Person-Centered Plan. Monitor and document progress.

1. Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.

2. Ensure that staff and clients (and guardians/families, as applicable) are aware of relevant

community services resources, opportunities and assist teams in planning and accessing

resources and opportunities.

1. Participate in individual/group supervision.

2. Maintain records and documentation as required by HCSS and OADS.

3. Maintain a positive attitude and professional boundaries throughout all relationships related to

delivering services as a HCSS employee both internally and in the community.

1. May perform other duties as assigned.

Qualifications:

· High School Diploma or GED required.

· Minimum of one (2) year of related experience required.

· Valid State issued Drivers’ License and proof of current insurance required.

· Maintain DSP/CDS, CPR/FA, behavior intervention training, CRMA and other trainings mandated by Agency policies and State regulations.

· Proficient personal computer skills including electronic mail, word processing and internet. Ability to learn applicable software required for documentation.

· Ability to make well‐reasoned decisions, both independently and as part of a team.

· Ability to follow‐through to meet individual or agency needs.

· Ability to use discretion in handling confidential information, compliance with HIPAA regulations.

· Coping skills, such as flexibility in dealing with issues typical to a social service setting.

· Ability to communicate clearly, in English, (speaking, reading, writing, listening and presentation with individuals and service team members).

· Deaf Services programs must have the ability to communicate using visual/ gestural communication a/o ASL.

Other: As an employee of HCSS, the program administrator is expected to adhere to the policies

and procedures of HCSS. They must keep client health care information confidential, and in all other ways comply with HCSS policies and procedures implementing the Health Insurance Portability and Accountability Act (otherwise known as HIPAA). Due to the nature of the work, staff at HCSS are required to be trained initially and annually in good health practices, communicable illnesses, and universal precaution procedures. By virtue of the responsibilities of this position. It is reasonably anticipated that the Program Administrator may be exposed to blood or other potentially infectious materials. Therefore, they will receive bloodborne pathogens training (including training regarding Hepatitis B) and will be required to get Hepatitis B upon hire or show proof of vaccination. Maintain a current driver’s license and clean driving record as outlined in HCSS’s Driving policy.

General Sign Off: The employee is expected to adhere to all agency policies and to act as a role model in the adherence to agency policies. This position requires a full attendance at the program. The employee will be subject to an evaluation after 90 days of employment.

Trainings Required:

· HCSS PA training curriculum.

· Maintain mandatory training and certifications as required.

Physical/Mental Demands:

The physical demands described here are representative of those that must be met by an employee of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential duties of the position.

Physical Demands are generally:

Sedentary - While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms.

· Required to sit for long periods of time.

· Infrequent light physical effort required

· Requires driving own vehicle to various sites.

Mental Demands are generally:

While performing the duties of this job, the employee is regularly required to problem solve, make decisions, interpret data and organize.

· Ability to do detailed work with high degree of concentration

· Ability to work under stress or in a fast-paced environment.

Travel Required

Yes. Transportation of clients and to HCSS offices throughout region.

Qualifications

Education

Required

High School or better.

Experience

Required

5 years: Related experience

Licenses & Certifications

Required

ME Driver's License

Preferred

First Aid

CPR

CRMA

CPI and Safety Care

DSP Certification

Benefit currently available.

1. Two Days personal day

2. Paid lunch time (30 minutes)

3. Work schedule (5 Days a week)

4. Paid training

5. Three weeks Paid vacation

6. Annual Salary ($50k)

7. Annual bonus program