Are you an experienced supervisor or team lead? Do you enjoy motivating others, providing training and professional development? Are you able to connect with people—to meet them where they are and coach them to where they want them to be? If you’ve answered yes to these questions, keep reading. We may have the perfect role for you in your own career growth!
What you'll be doing...
- Mentor direct reports and be the champion of quality standards and outstanding service
- Oversee the workflow for collection and assignment of $1.5 billion in pension contributions
- Resolve escalated issues with billing, refunds, adjustments
- Coordinate with leaders of other departments: accounting, audit, and contract administration
- Monitor and assess department workflow with an eye toward continuous improvement
- Ensure effective communication with onsite associates and NWA management
Who you are...
- Educated: Bachelor's Degree or equivalent combination of skills, experience, and education
- Experienced: Minimum of 2 years of supervisory experience
- Leader: Ability to partner, influence, delegate, and work effectively with all levels of staff
- Detailed: Highly organized with strong attention to detail
- Problem Solver: Ability to quickly analyze problems and develop solutions
- Technically Savvy: Intermediate skills in Excel, Word, Outlook, and Adobe
If hired, you can expect...
- Salary range of $5,651 - $7,645 per month (pay dependent on experience & qualifications)
- Excellent Medical, Dental (w/Orthodontia), Vision, Rx benefits, disability, life insurance
- Optional benefits: include health flex spending, dependent care assistance & pet insurance
- Paid Vacation (10 days), Sick Leave (10 days), and Holidays (10 days)
- Generous 401(k) plan with company base contribution & match
- Work-Life Balance
Equal Employment Opportunity
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information, or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at to request accommodation.
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