Director of Maintenance and Facilities

Responsibilities:

• Develop and implement strategic plans for the maintenance and operation of all company properties to ensure they meet regulatory requirements and uphold company standards.
• Create and implement Key Performance Indicators (KPIs) to measure the effectiveness of maintenance and operational strategies, focusing on asset preservation and operational efficiency.
• Review KPIs on a weekly, monthly, and quarterly basis to ensure assets are meeting company benchmarks, making adjustments as necessary to achieve desired outcomes.
• Create, organize, and manage 5-year Capital Expenditure (CapEx) plans for all properties, ensuring these plans align with company goals and remain updated and on schedule.
• Collaborate with Asset Management to adjust CapEx plans as needed, ensuring that all updates are communicated and implemented effectively.
• Collaborate with Directors of Operations to ensure S2 standards are met in regard to the maintenance, repair, and improvement of all physical assets, including buildings, grounds, and amenities.
• Collaborate with Directors of Operations in managing the facilities budget, forecasting expenses, and identifying cost-saving opportunities without compromising quality.
• Lead, mentor, and develop a Lead Maintenance team, ensuring they have the necessary training and resources to perform their duties effectively.
• Implement preventive maintenance programs to minimize downtime and reduce repair costs, with a specific focus on preserving the long-term value of company assets.
• Champion company culture and continuously improve employee engagement
• Ensure compliance with all relevant regulations, codes, and safety standards, including OSHA and EPA guidelines.
• Coordinate with external vendors and contractors for specialized services and projects, including procurement of necessary materials and services.
• Negotiate contracts with vendors and service providers to ensure favorable terms and pricing.
• Develop and maintain relationships with suppliers to ensure timely delivery of materials and services.
• Implement sustainability initiatives to reduce energy consumption and environmental impact.
• Collaborate with property managers and other stakeholders to address resident concerns and maintain high levels of resident satisfaction.
• Bi-annually Inspect properties to assess maintenance needs and ensure compliance with company standards.
• Maintain operations and response plans for issues such as asbestos, lead, and mold.
• Assist in maintaining an on-call list for critical, time-sensitive vendor functions.
• Assist in preparing for extreme weather events.

Physical Requirements:

• Mobility:
  • Possesses the ability to move freely including walking, climbing stairs, ladders, and navigating various terrains.
  • Physical agility to inspect different areas of the properties
• Lifting and Carrying:
  • Capable of lifting and carrying objects weighing up to 50 lbs., such as tools, equipment, and supplies.
  • Ability to transport and set up maintenance-related materials as needed.
• Manual Dexterity:
  • Proficient use of hands and fingers to operate tools and equipment necessary for maintenance tasks.
  • Skilled in performing fine motor activities related to repairs and installations.
• Overall Physical Health:
  • Ability to withstand prolonged periods of standing, kneeling, crouching, and bending.
  • Ability to withstand prolonged periods of sitting and working at a desk.
  • Ability to withstand prolonged use of a computer.

Qualifications:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field (preferred).
• Minimum of 5 years of experience in facilities management, preferably in the multifamily industry.
• EPA and CPO certified.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent communication and interpersonal skills.
• Proven ability to manage budgets and resources effectively.
• In-depth knowledge of building systems, maintenance practices, and regulatory requirements.
• Familiarity with property management software and tools.
• Strong problem-solving abilities and attention to detail.
• Ability to prioritize and multitask in a fast-paced environment.
• Relevant certifications (e.g., Certified Facility Manager, Certified Property Manager) are a plus.