Provide direct input for the development of departmental standards, process improvements, and technical documentation. Create software documentation including flowcharts, statements of program objectives, and associated documentation.Provide operation support for business application systems and services, including monitoring systems and communicating with a variety of audiences. Support teammates and share knowledge.Provide programming, technical, and data analysis. Write custom code, configure software packages, and analyze and debug moderate to complex programming logic. Build integrations between software packages. Accurately scope projects and tasks. Collaborate with others in an Agile environment to deliver effective software solutions.As technical lead, work closely with product owners to determine business requirements and system objectives for small and medium efforts. Investigate available software configurations and capabilities. Make well-considered recommendations and decisions with ambiguous information. Ensure technical tasks are defined for the project team.