Sr. Manager - Account Director, Technology

Company:  Resolute Digital, a Weber Shandwick Company
Location: Boston
Closing Date: 07/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

We’re looking for a PR Account Director to join our Technology team in Seoul. The successful candidate will be responsible for managing client accounts, developing and executing communication strategies, and building strong relationships with key stakeholders. Our team in Korea work with some of the largest international and local businesses and this is a great opportunity for someone wanting to get more experience working on large-scale global communications projects with international stakeholders.

Responsibilities:

Media and Communications

  • Develop and implement strategic communication plans that align with clients’ business objectives
  • Deal with the crisis and major issue management
  • Develop and maintain relationships with key media contacts in the technology sector, including journalists, influencers, and industry analysts
  • Create and execute media relations strategies to secure positive media coverage for clients across various channels (print, online, broadcast).
  • Proactively pitch story ideas and news releases to media outlets, effectively positioning clients as industry thought leaders.
  • Monitor media coverage and provide timely reporting and analysis to clients.

Client

  • Serve as the primary day-to-day point of contact for assigned client accounts
  • Keep client programs on schedule and ensure all deadliness are met
  • Plan and implement programs; forecast and manage budgets, profitability and receivables for new and existing clients
  • Proactively handle client problems quickly and adeptly
  • Contribute to and promote business development by counselling clients
  • Develop and deliver client presentations
  • Generate new business from existing clients and new clients by developing programs, making credentials presentations, presenting program recommendations and pursuing new business leads

Team Management

  • Train and motivate team members
  • Contribute to performance reviews
  • Create opportunities for team members to enhance growth with agency
  • Ensure account team members adhere to agency time reporting and financial guidelines
  • Involved in staffing of team including reviewing resumes and interviewing candidates and product of client

Qualifications:

  • Min 7 years of experience in PR account management, ideally working with clients in the Technology field
  • Proven ability to develop and execute strategic communication plans
  • Strong relationship-building skills, with the ability to build and maintain relationships with key stakeholders
  • Knowledge of media relations and experience pitching to journalists
  • Ability to work independently and as part of a team in a fast-paced environment
  • Exceptional presentation and communication skills that bring your ideas to life through explanations that engage and excite internal and external audiences
  • Flawless attention to detail with a proven ability to manage full project lifecycles from brief to delivery and measurement
  • Enthusiasm for strategic planning, creative ideation, new business development and long-term client partnerships
  • Understand the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next
  • A team player who can collaborate with a range of people to devise the best approach to the work in hand and bring your team along with you throughout the journey
  • Fluency in English and Korean is essential
  • Proficiency in MS Office and PR software tools
  • Strong project management skills, with the ability to manage multiple projects simultaneously

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

#LI-LW1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Weber Shandwick has an opportunity for a proven communications professional with 5-7years of social media marketing/PR experience to join our team as aSenior Managerin our growing digital healthcare practice. The ideal candidatewill have previous agency and digital marketing experience in healthcare and isa motivated, proactive team player who is strong in account client/project management, social strategy, and creative thinking.He/she is a social media connoisseur who possesses a thorough understanding of the healthcare and pharmaceutical industries and is eager to help clients use digital tools to tell thoughtful corporate/franchise and brand stories.

If that is you, let’s talk!

Responsibilities include:

  • Serve asa day-to-day social strategy contact for a major client, becoming an expert on our clients’ business and understanding how their communications objectives help achieve business goals
  • Work with clients in a solution-oriented fashion to execute against digital content strategies, including collaborating with cross-functional partners to address tactical issues related to social content planning/development, influencer coordination and paid media planning
  • Ability to confidently advise internal and client teams onintegrated digital marketing strategy and execution
  • Developproject plans, calendars, and workflow processesfor a variety of tactics, including always-on/evergreen and campaign-based social, digital and influencer efforts
  • Deep experience within cross-channel digital marketing strategies, working closely with different teams including creative, media, planning and PR. Oversee content production from concept to execution to measurement
  • Strong understanding of digital analyticsandmeasurement and performance-driven insights
  • Maintain a keen interest incurrentindustry trends, and act as a thought leader in elevating these trends todirectly and indirectly affect clients and our digitalhealthpractice
  • Understand industry issues that directly and indirectly affect the client, particularly the regulatory landscape and its implications on the healthcare and pharmaceutical industry’s use of social media.
  • Generate new ideas and opportunities to ensure client program success
  • Experiment constantly. Pilot new tactics and strategies and prove their effectiveness through data.

The Essentials:

  • Forward Thinking: Seeing the forest through the trees for our clients and not getting caught in the minutia. Intellectual curiosity and creativity, as well as a constant drive to experiment and figure out how to achieve goalsis a must.
  • Communication: Speak, write and edit succinctly and compellingly.
  • Storytelling: Understand the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next.
  • Management : Meet deadlines, put out fires and multi-task. Work fast and work well.
  • Interpersonal: Collaborate well and play nice, whether it’s in a team, with other teams or independently.
  • Passion: To deliver high-quality work, build close client relationships, execute effectively, and be motivated by the work.
  • Technical: Skills in Microsoft Office Suite (Word, Excel, PowerPoint), Analytics tools (Google Analytics,Adobe Analytics) and social tracking tools (Khoros, SpreadFast)
  • Detail-Oriented: Whether it’s a strategy presentation, client social posts or communications,or monthly insights reporting, attention to detail and a commitment to delivering clear and precise work is essential.
  • Spark: Understand what sets you apart.
  • Growth: Recognize where you can grow and be open to learning opportunities.

Additional Responsibilities:

  • Be a lead digital and social communications strategist for healthcare clients
  • Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success
  • Provide client counsel while serving as a strategic driver for client meetings and presentations
  • Expand the digital deliverables and offerings for our team
  • Assist in the development and implementation of paid, owned and earned programs
  • Efficiently manage client and team resources and deliverables around major campaigns and projects
  • Write content briefs and develop project timelines
  • Manage multiple projects at various stages simultaneously, while managing budgets and staffing around programs and campaigns
  • Have excellent organization and time management skills
  • Have very strong written and verbal communications skills
  • Be able and eager to quickly learn new systems, tools, approaches and platforms
  • Effectively manage client and team expectations around timelines, work, and deliverables

Basic Qualifications:

  • 5-7 years of experience within the digital marketing industry with a strong understanding of integrated strategies
  • 3+ years team management experience leading small groups and projects
  • Bachelor’s Degree
  • Experience working with healthcare/pharmaceutical clients preferred

The Weber Shandwick Collective recognizes that your health and well-being are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR2

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Vice President, Client Experience Digital

Weber Shandwick iscurrently seeking aVice President Digital, Client Experience to join our Healthcare teams in our Boston office to help lead integration across marketing functions on behalf of a major healthcare brand. This position is responsible for driving the success of the client relationship, including meeting client objectives within given budgets, and translating all these factors into strategic briefs and corresponding planning documents to ensure client satisfaction.

The Vice President Digital, Client Experience is responsible for working with cross-functional teams in the development and oversight of the execution of strategic social media and digital initiatives including development of campaigns, content creation and measuring the effectiveness of our initiatives.

An ideal candidate will have deep experience in the social and digital space on notable brands and be in tune with emerging trends within digital and social media, as well as understand the broader cultural shift-taking place through digital means.

Client-facing responsibilities will include strategic program planning, managing programs and activities to meet business objectives, effectively delegating projects, providing strategic counsel to team members and allocating agency resources while managing client schedules and budgets.

We want someone who is collaborative and willing to work on teams to do bold new things. Someone who wants to solve client problems in new ways as social media paradigms and practices evolve and shift.

Responsibilities:

  • Serve as a senior day-to-day client contact for a couple critical clients, responsible for building and nurturing the client relationship while supporting the management and optimization of a team to support digital and/or social efforts
  • Collaborate with cross-functional teams in the development, implementation and measurement of innovative digital brand strategies that are integrated with overall client marketing objectives/goals
  • Collaborate with agency partners (e.g. media, branding), as necessary, to develop and implement integrated program execution
  • Develop and track against client scopes of work
  • Demonstrate strong conceptual thinking with high energy and excellent “story-telling” skills demonstrated through writing creative briefs and verbal presentation
  • Become educated in client’s brand, customer base, business model and marketing objectives
  • Provide strong counsel to clients and colleagues on social/digital/influencer best practices
  • Play a key role in patient and HCP influencer efforts, which may include identification, contract negotiation, content planning, measurement, and influencer coordination

Qualifications:

  • 8-10+ years of experience with a digital advertising and/or digital PR agency, healthcare experience is preferred
  • Possess a thorough command of the social media and digital world (from the evolving social web to mobile tools and trends), sophisticated client service and digital communications skills, high energy, and passion for this area of rapid change and innovation.
  • Work well within highly collaborative, multidisciplinary teams – displaying proven ability in running a team, controlling timelines and budgets, anticipating issues, and working towards solutions to complex problems.
  • Be able to communicate with client contacts across multiple levels, both at a reporting and strategic counsel level
  • Have exceptional creative and business writing skill
  • Lead cross-functional account teams to build content plans and campaign strategies designed to engage members of brand communities
  • Strong technical proficiency in social media platforms
  • Be able to analyze and synthesize data from the communities you manage, providing insights from the data to inform future recommendations and decisions
  • Have the proven ability to meet deadlines, juggle multiple projects and work independently in a fast-paced office environment

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Weber Shandwick Korea is seeking a highly motivated individual who is passionate about communications and excels in a fast-paced, dynamic environment. The ideal candidate will play a crucial role in supporting our global clients in various communications-related projects.

What You Will Do:

  • Work with clients to develop creative and innovative initiatives to support brand strategy, brand awareness, and PR;
  • Develop and present relevant market research and analysis on client competitors, related industries, and current issues
  • Support global companies’ entry into the Korean market by consulting clients on marketing strategies and client targets;
  • Support Media Relations-related tasks, such as writing news releases, arranging interviews, and planning/managing press-related events.

What You Will Need:

  • Minimum of 5 years’ experience PR and Communications industry, ideally in an agency environment
  • Fluent Korean and English Proficiency (Ability to do business smoothly in Korean and English);
  • Knowledge of media and social media practices.

Preferred Experience:

  • Related experiences in the communication field
  • Experience of research and insights

What We Look For:

  • Highly motivated individuals with a passion for driving cultural change through Communications;
  • Strong written and verbal communication skills;
  • A team-player attitude and ability to think creatively;
  • Creative and innovative individuals with a natural sense of curiosity.

#LI-YL1

Note from the team

Weber Shandwick is proud to be an equal opportunity employer. Weber Shandwick is committed to building a culture where all employees are seen as equal, are respected and where all opinions are heard. We take pride in our inclusive hiring, as well as our diverse workforce and we welcome applications from all qualified candidates.

Personal data held by Weber Shandwick relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Due to the large number of applications received, we apologize if we are unable to provide a response or feedback on unsuccessful applications. We appreciate the time taken to apply for the role and your recent interest in Weber Shandwick.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at . This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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