Director of Sales

Our Company

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook, and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-a-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

OUR PROPERTY

A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort, where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets and linen fabrics stamped with signature prints add an atmosphere of home.

Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport.

Role Summary

Join our team as the Director of Sales and become one of the authors of our story. As part of the Auberge family, you will be responsible for leading the sales team to be outstanding demand creators for The Dunlin Resort. This role will provide leadership and guidance while supporting the team in achieving departmental goals and objectives. He or she will work closely with marketing intermediaries to maximize return on investment, make recommendations on the pricing strategy to be compatible with the marketing objectives and support the revenue management team to ensure that the pricing structure is supportive of the inventory management objectives and that group sales efforts are targeting correct segments.

Key Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

1. Be a skilled storyteller who is inspired by the challenge of bringing the extraordinary experiences of our property to life in sales efforts targeted to the luxury traveler.
2. Be an ambassador and role model for our mission of delivering the best-loved, one-of-a-kind luxury hospitality and our ENRICH core values.
3. Develop and maintain a sales strategy and revenue plan that is a feasible fit between the revenue objectives, skills, and resources and changing market opportunities.
4. Plan and execute a 12-month strategic business plan.
5. Takes an active leadership role in negotiations with a primary focus on ensuring strong catering and group positioning.
6. Lead the sales team to sell experiences both directly to luxury consumers and through travel agents and other trade partners.
7. Evaluate and initiate opportunities for developing new sources of business.
8. Demonstrate success in building the brand and deliver meaningful sales results.
9. Advise the resort on luxury travel trends and our recommended response in order to drive the hotel’s strategic growth.
10. Interact directly with guests and trade partners to receive feedback, thus being a salesperson, researcher, and problem solver.
11. Effectively utilize industry connections within the luxury hospitality trade partners to influence resort sales.
12. Collaborate, in writing, the annual marketing plan and executing robust strategies to achieve the revenue goals.
13. Ensure that communications align with property positioning and develop strategies, identify and implement relevant partnerships and unique one-of-a-kind experiences working with the operations team and the guest experience curator.

Required Qualifications

1. 4+ years experience in a similar position, preferably in luxury hospitality.
2. Exceptional leadership skills and experience directly managing a majority remote team.
3. Collaborative by nature and with strong influencing skills.
4. Deep industry connections within the luxury hospitality trade partners.
5. Must have the capacity to travel as needed to trade shows and client events.
6. Excellent communication skills, both written and verbal.

OUR STORY

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please share with us why you want to become part of our collection.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Sales & Marketing/Ventas

This is a management position

This is a full-time year-round position.