Sparrows Point Country Club is excited to announce the exceptional career opportunity of Director Membership Sales & Events. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
$65,000 - $80,000 per year
Summary
Ideal candidates have a genuine passion for sales process execution and are committed to providing exceptional, personal service. The Director Membership Sales & Events is directly responsible for all development and implementation of programs and activities designed to increase and retain Membership in the Club. Ideal candidates have flexible schedules with the ability to work proactively and independently, as needed.
Responsibilities
- Responsible for sales, expenses, and new Member acquisition/retention goals as outlined in the Membership department operating plans/budgets.
- Responsible for full-cycle Membership prospect activities, including Club tours, processing Membership applications, and follow-up to Membership inquiries.
- Determines which local markets should be canvassed for prospective Members.
- Plans and conducts prospective Member functions.
- Develops and conducts new Member orientation programs.
- Promotes Club activities using all available resources, including the newsletter, table tents, cart signs, flyers, closed-circuit television, website, and other means.
- Works closely with all other department heads to ensure that complete, concise information goes to Members and staff who will be involved in Member and Resident activities.
- Maintains the Club’s database of Membership and Member files.
- Assesses the need for and makes recommendations regarding Membership classifications to help ensure that the needs of an ever-changing market are met.
- Perform other duties as assigned by supervisor or manager.
Education and Experience Requirements
- 2-3 years of experience in related field of membership sales or customer relations.
- Comfortable with cold-calling and lead creation through outbound efforts.
- Must be proficient in the use of Microsoft Office and CRM applications (Salesforce).
- Must possess excellent written and verbal communication skills.
- Must be highly motivated, goal-driven, and a self-starter.
- Highly polished interpersonal skills, with the ability to connect with people easily and quickly.
- Ability to manage multiple priorities and meet required deadlines.
Working Conditions
- Regularly required to sit for long periods of time using a monitor and keyboard; use hands to finger, handle, or feel; and reach with hands and arms.
- Requires the employee to stand, walk, stoop, kneel, or crouch to pick things up or move displays around.
- Must be able to lift and/or move up to 30lbs occasionally.
- Noise level is moderate.
Benefits
- Medical Plans
- Prescription Plan
- Critical Illness Insurance
- Accident Injury Insurance
- Hospital Care Insurance
- Vision Insurance
- Wellness Support
- Health Savings Account
- Flexible Spending Accounts
- Basic Life and AD&D Insurance
- Voluntary Short-Term Disability Insurance
- Identity Theft Insurance
- Employee Assistance & Wellness Support Program
- 401(k)
- Pet Insurance
- Legal Services
- Holiday Pay
About the Company
Experience Troon’s luxury golf management, development, and marketing. We exceed expectations with extraordinary golf courses, restaurants, and country clubs.
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