Job Description:
Exceptional Career Opportunity with an Award-Winning Organization-Deputy Chief of Operations
SCADD (Southeast Council on Alcoholism and Drug Dependence, Inc.) an award-winning organization and a leading provider of substance use disorder treatment and behavioral health is seeking an exceptional leader to join our team as Deputy Chief of Clinical Operations. This position is part of the executive leadership team, reporting directly to the COO (Chief Operating Officer). This is a unique opportunity for the right candidate to play a pivotal role in shaping the future of SCADD, driving operational excellence, and leading a dedicated team that makes a difference in lives and communities all over Connecticut.
We are proud to be a Recovery Friendly Workplace (RCW).
$3,500 SIGN ON BONUS
Essential Duties and Responsibilities include but are not limited to the following:
Compassionate and experienced independently licensed clinician to oversee the operational activities and drive the execution of service, client satisfaction, quality and efficiencies. The Deputy Chief of Operations will serve as the primary resource for development and delivery of clinical education.
- Responsible for compliance with all state and local health, safety, and fire codes, including life safety codes. Responsible for the health, safety, and welfare of all clients, staff and visitors.
- Ensures regulatory, accreditation and contractual compliance in all areas of agency operations.
- Oversees and ensures patient satisfaction by working with Senior Management Team on patient experience.
- Recommends, develops and delivers workshops, in-service trainings and educational series to advance the knowledge and expertise of SCADD employees.
- Coordinates with all members of the Senior Management Team to ensure quality care that is well-coordinated, consistent and timely and to ensure the best possible treatment outcomes across the continuum.
- Reviews program budgets regularly; monitors and responds to any lines that are over or under budget. Ensures that utilization review protocols are followed to maximize reimbursement of services.
- Makes recommendations to the Executive Quality Council about new initiatives and services as required to meet community needs.
- Serves as backup to provide direct care services as necessary to meet contractual obligations and budgetary performance expectations.
- Serves as backup to provide program management as necessary.
- Participates in internal and external meetings as needed, including but not limited to quality assurance meetings, administrative meetings, and meetings with State partners and/or funders.
Supervisory Responsibilities:
- Provides direct supervision to Program Directors. May also supervise Program Managers.
Education and/or Experience:
- Master's degree in the behavioral health field
Certificates, Licenses, Registrations:
- Must have an independent licensure in social work, counseling or marriage and family therapy, LCSW, LPC, LMFT. Additional licensure in substance abuse is preferred.
Language Skills:
- Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write effective and compelling correspondence to support position and/or recommendations. Ability to effectively present information in one-on-one and group situations to employees, vendors, partners, and stakeholders of the organization.
Full-Time Positions Offer:
- Medical, Dental, and Vision Insurance
- 403 (B) Tax-Sheltered Savings Plan with Employer Match
- Up to 10% employer match after 12 months of hire for 403 (B)
- Life Insurance Plan
- Professional Development Education & Training
- Paid Vacation, Sick Days, Bereavement, & 11 Holidays
- Confidential and Free Employee Assistance
- Licensure Reimbursement
- Additional Employee Benefits offered through partnership with the CT Non-Profit Alliance
$3,500 SIGN ON BONUS
- $1,750.00 upon hire and
- $1,750.00 at the completion of 12 months of employment.
SCADD's Culture:
At SCADD , we recognize that our employees are our biggest asset. Our multidisciplinary team is committed to helping individuals and families find their path to recovery.
SCADD offers a team-oriented and supportive environment where the client experience is our highest priority. Clients are treated with dignity and respect while receiving services to promote and maintain recovery after program completion. Our culture strives to deliver and maintain respect for the individual and we value the contributions made by our team for both our clients and the communities that we serve.
About the Agency:
The Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) has been providing quality treatment services to people seeking recovery since 1966. SCADD can provide a continuum of treatment services, licensed by the State of Connecticut, Department of Public Health.
We are an agency that believes in second chances and the ability of people to find recovery. Our empathetic, compassionate staff are dedicated to supporting people on their pathway to recovery. We provide High-Intensity Residential Treatment, Low-Intensity Residential treatment, Outpatient & Intensive Outpatient, Withdrawal Management, Medication Management, and Recovery Housing. SCADD’s Recovery Housing facilities, Withdrawal Management facility, and Outpatient facility are funded and supported by The United Way of Southeastern Connecticut. Our empathetic, compassionate staff are dedicated to supporting people with addiction.
Recovery Friendly Workplace:
In 2024, SCADD was designated a Recovery Friendly Employer. Becoming a Recovery Friendly Workplace (RFW) means keeping your organization strong by keeping employees on the job, even as they recover from substance use. Being a Recovery Friendly Workplace (RFW) means reducing negative judgments and perceptions about workers experiencing or in recovery from SUD.
About the programs:
SCADD’s Lebanon Pines program offers long term treatment for men with addiction and co-occurring mental health disorders on a 56-acre campus in the southeastern region on Connecticut. "The Pines" provides a structured recovery environment with a focus on the psychosocial aspects of treatment. Residents work on recovery skills, managing the signs and symptoms of relapse and making meaningful lifestyle changes. Under the direction of our skilled and experienced staff, residents learn to recognize their disease, prevent relapse, and develop skills for reintegration into the community.
SCADD’s Transitional Housing is a residential treatment program with locations in Norwich and New London, Connecticut. The program is designed to assist and support men and women in their sobriety. This program affords individuals the opportunity to apply learned recovery skills, prevent relapse and promote personal responsibility. Residents can reintegrate into educational, vocational, familial, and social structures.
SCADD’s Withdrawal Management program is a medically monitored withdrawal management and evaluation program delivered by medical and nursing professionals and enhanced by skilled clinicians and technicians. The services are delivered under a defined set of physicians monitored protocols. Twenty-four-hour nursing observation, medical monitoring and treatment are available on site. Counseling and case management services are available on site seven days per week.
New Hire Orientation and Onboarding:
If selected for employment with The Southeastern Council on Alcoholism & Drug Dependence, Inc., newly hired employees will be required to attend a mandatory New Hire Orientation which will take place at our Administrative Offices located on 321 Main Street, in Norwich, CT.
SCADD is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity
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