Tax Support Administrator

WHO WE ARE
Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities.
The Tax Support Administrator plays a vital role in supporting the Tax Practice by effectively directing and managing workflow. This position advocates for a centralized work approach to promote process consistency, enhance communication, and ensure quality across the team.
As a member of the Tax Practice Group, the Tax Support Administrator is expected to maintain a professional presence and uphold the firm's mission, vision, and values, which are essential to the success of the practice group.
#LI-DL1
Responsibilities:

• Collaborate with Tax Support team members to share routine tasks and manage general practice responsibilities effectively.
• Develop proficiency in firm applications and software, including STAR, CCH Workflow, CCH Axcess, Caseware, iChannel, and Microsoft Applications.
• Acquire a thorough understanding of federal, state, and local tax return filing requirements, including compliance deadlines and due dates.
• Work closely with Tax Support Administrators and Tax Practice Group Leaders to receive timely feedback, ensuring high-quality service and customer satisfaction.
• Foster strong working relationships with team members to understand and meet workflow expectations.
• Cooperate with colleagues to cross-train team members, providing backup support for various office needs (e.g., reception coverage, mail distribution, supply ordering).
• Perform various tax-related functions at the firm-wide level, including but not limited to:
• Preparing, assembling, printing, and mailing or electronically transmitting client organizers and tax returns.
• Completing specialized tasks such as scanning, copying, and archiving as requested.
• Assisting with the coordination, preparation, and delivery of engagement letters.
• Managing and tracking CCH Workflow tasks, including scheduling, assignment, tax processing, and e-filing.

Qualifications

• High school diploma required; some college coursework or equivalent experience preferred.
• Strong attention to quality, with a keen eye for accuracy and detail.
• Exceptional proofreading and editing skills.
• Excellent written and verbal communication skills.
• Ability to work independently while demonstrating flexibility.
• Proven team player with a collaborative mindset.
• Proficient in MS Office Suite, with strong computer skills.
• Effective and professional communication skills across all levels of personnel.
• Strong organizational skills, with the ability to multitask and prioritize tasks effectively.

WHY YOU SHOULD JOIN US
We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being:
• generous time away and paid firm holidays, including the week between Christmas and New Year's
• flexible work schedules
• 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
• first-class health and wellness benefits, including wellness coaching and mental health counseling
• one-on-one professional coaching
• Leadership and career development programs
• access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally
NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is:
• Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
• Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
• Use written and oral communication skills.
• Read and interpret data, information, and documents.
• Observe and interpret situations.
• Work under deadlines with frequent interruptions; and
• Interact with internal and external customers and others in the course of work.