Director of Sales - Fare domanda a

If you know art’otel, you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, so we’re looking for a Director of Sales, who will be able to identify and qualify potential leads, securing business opportunities for the new art-inspired hotel. Your approach to the job will be inspired by your authentic style and self – always ready with care and attention, a bright idea, a recommendation that only you could give. You’ll know exactly who needs what and when, you’ll remember their names and you’ll use your creativity and experience to provide the best experience and surpass our guests’ expectations.

In your role as Director of Sales, you’ll discuss and agree on some key objectives with your line manager. These objectives are designed to support your department’s goals and priorities. You’ll also take responsibility for your own development, embracing training opportunities that we offer, while learning from any challenges and mistakes along the way.

How you do it:

1. You’ll take the lead in seeking new business regarding our hotel, creating, leading, and materializing commercial strategies to maximize revenues and upsell.
2. You’ll contribute to creating a stellar reputation for our hotel, promoting it, building loyalty and interaction, all with the goal of increasing our revenue.
3. You’ll identify commercial initiatives and opportunities which will drive exposure, bookings, and covers for the hotel and its outlets, liaising with the hotel team to support the hotel's commercial goals.
4. You’ll develop and implement a sales strategy to effectively manage all the sales channels, utilizing on-property resources and leveraging all above the property sales engines to deliver and achieve results.
5. You’ll develop visibility and enhance the reputation of the hotel and brand by maintaining direct relations with customers and local communities.
6. You’ll promote the company’s brand and introduce new products to the market.
7. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
8. Gathering, investigating, and summarizing market data and trends to draft reports.
9. Recruiting, training, scheduling, coaching, and managing sales teams to meet sales human resource objectives.
10. You’ll play as a customer expert, ensuring that sales information provided to the other operational departments is punctual, accurate, and reaches them on time, in order to meet and exceed guests' expectations.
11. You’ll maintain relationships with important clients by making regular visits, understanding their needs, and anticipating new sales opportunities.
12. You’ll supervise, coordinate, and deliver the B2C, B2B, and M&E campaigns and relevant sales activities.
13. You’ll manage the client journey, from enquiry through to the big day, taking cues from the guidance and instructions given by your leadership team, backed up by PPHE’s standard operating procedures.

What you bring:

1. You’ll have a solid understanding of competitors’ products and venues, using this as a springboard to establish and adjust our selling strategy alongside the Regional Sales Team & the General Manager.
2. You’re a leader, supervising and supporting the Sales team and their development goals.
3. You’re able to switch between being proactive and reactive, with your eye on the goal of driving incremental business into the hotel through multiple revenue streams, segments & industries.
4. You’re confident in creating strong links with all our hotel’s departments to help ensure all commercial objectives are achieved, as well as targets, KPIs, and budgets.

We recognize that looking after our people in a holistic way will lead to better productivity, higher engagement levels amongst our teams, and ultimately drive better business performance. Therefore, we offer a range of great benefits for you to enjoy:

• 26 Days of holidays a year
• Open & transparent communication culture
• Exclusive discounts for PPHE & Radisson Hotels worldwide
• Exclusive discounts for Hotel Restaurants
• Meals on Duty
• A competitive package and opportunities for development

Apply now and join one of the best places to work in hospitality “The Caterer 2021.” Be bold. Be creative. Be original. A fun place to create and inspire.