Night auditor/PM Desk Agent

The Hotel Night Auditor/PM Desk Agent is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift and PM Shift
Key Responsibilities

• Balance and reconcile daily financial transactions.
• Prepare and distribute daily reports to management.
• Assist with guest check-in and check-out processes.
• Respond to guest inquiries and resolve any issues or complaints.
• Perform security checks throughout the hotel.
• Maintain accurate records of room occupancy and availability.
• Assist with other duties as assigned by management.

Qualifications

• High school diploma or equivalent
• 1-2 years experience in hotel front desk or accounting preferred.
• Strong attention to detail and ability to work independently and ask team.
• Excellent communication and customer service skills
• Proficient in Microsoft Office and hotel management software

Ability to work overnight shifts, PM shifts and weekends.