Order#: NY1512649 NY Connects Independent Living Outreach SpecialistGENERAL JOB DESCRIPTION Will work with the NY Connects Team in participating county(s) to connect aging or disabled individuals and their families to established support programs, critical pathways providers to help facilitate access to needed home and community based supports and services and streamline access to public benefits and application assistance.SPECIFIC DUTIES & RESPONSIBILITIES 1. Assist in identifying new resources to be included in the NY Connects Long Term Support Services (LTSS) Resource Directory. 2. Implement and adhere to the Administration of Community Living (ACL) National Standard on Options Counseling. 3. Participate in all necessary cross-Agency training and document all attendances with NY Connects Regional Coordinator. 4. Work in collaboration with the Specialized NY Connects standards to assist aging, people with disabilities and their caregivers. 5. Provide unbiased information and assistance and screen for NY Connects contacts, including walk-ins and off-site visits. 6. Provide barrier-free access to services that accommodates people with special needs and access for individuals who speak languages other than English. 7. Learn and utilize the screen to collect prescribed information to link individuals and caregivers to appropriate resources and services. 8. Collaborate with critical pathways to support transitions and linkages to long term services and supports upon discharge. 9. Complete applications and eligibility determination, as well as tracking the outcomes on a monthly basis or as required by New York Office of The Aging (NYSOFA). 10. Attend NY Connects staff, Long Term Care Council (LTCC) and No Wrong Door (NWD) meetings. 11. Deliver the public education campaign that has been developed and approved by the state. 12. Responsible for reporting all consumer activity, certifications and trainings, outreach activities and meeting attendance. 13. Accurately document consumer services in the Peer Place as well as WNYILs Electronic Health Record (EHR) within two (2) working days of the date of service. 14. Utilize technology for reporting, referrals, tracking and accessing resources and coordinate three-way phone calls for a warm transfer. 15. Attend Agencys in-service training and staff meetings as well as any other Agency related activities as required. 16. Participate in maintaining a neat, clean and safe work environment. 17. Perform other job-related duties as assigned by the supervisor.EDUCATION & TRAINING Within four (4) weeks of completion of orientation, the candidate must complete training and participate in the state-mandated Information and Assistance Training. Upon completion of orientation, the candidate must complete training and participate in the state-mandated Person-Centered Assistance/Options Counseling training when offered by NYSOFA. Associate Degree related to Human Services OR Bachelors Degree related to Human Services Professional and life experience may be considered in lieu of, in full or part of academic credentials.