Medical Assistant - Medical Receptionist - Pediatrics

Medical Assistant - Medical Receptionist - Pediatrics
Lutherville, MD
MUST:
Experienced Medical Assistant - Pediatrics
Must be Certified or Registered as a Medical Assistant
1+ years of experience as a Medical Assistant experience
Must have experience working in a physician's medical practice, Pediatrics preferred
Must have EMR Experience - EPIC preferred
Must have experience handling patient calls
Must have experience taking patient vitals
Must have experience scheduling appointments
DUTIES:
Perform nursing procedures under supervision of physician or physician assistant
Assist physician and physician assistant in exam rooms
Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients chart
Give instructions to patients as instructed by physician or physician assistant
Ensure all related reports, labs and information is filed is available in patients' medical records prior to their appointment
Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Triage and process messages from patients and front office staff to physicians and physician assistants
Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Ensures availability of treatment information by filing and retrieving patient records
Maintains patient accounts by obtaining, recording, and updating personal and financial information
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
Helps patients in distress by responding to emergencies
Protects patients' rights by maintaining confidentiality of personal and financial information
Maintains operations by following policies and procedures; reporting needed changes
Contributes to team effort by accomplishing related results as needed
All other duties as assigned by clinical coordinator or practice administrator
Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.