Specialist, Customs - 3rd Shift - HybridRequisition Id: 375544Business Unit: LTLLocation:Ann Arbor, MI, US, 48105What you’ll need to succeed as a Customs Specialist at XPOMinimum qualifications:1 year of related work experienceStrong computer and typing skillsExperience with Microsoft OfficeAvailable to work a variety of shifts, including days, evenings, nights and weekendsPreferred qualifications:2 years of office experience dealing with corporate customers, or inbound/outbound call center experienceBilingual in English and SpanishCross-border and customs brokerage experienceWorking knowledge of the transportation industryStrong problem-solving and investigative skills to bring issues to resolutionExcellent written and verbal communication skillsPleasant and professional phone etiquetteAble to multitask, prioritize workload and remain highly organizedAbout the Customs Specialist jobPay, benefits and more:Pay starts at $19.003rd Shift, 8:00PM-4:30AMFull health insurance benefits available on day oneLife and disability insuranceEarn up to 13 days PTO over your first year9 paid company holidays401(k) option with company matchEducation assistanceWhat you’ll do on a typical day:Assist internal and external customers with inquiries relative to international shipping, customs requirements, shipment tracing, billing and invoicing questions and requests for informationCommunicate with customs brokers and customers to ensure clearance of shipments to prevent unnecessary delays at the bordersRecognize and resolve documentation errorsAssist drivers with shipment and trip information relative to crossing the borderProcess shipments and trips to ensure on-time service to our customers and seamless border crossings for our driversMaintain accurate shipment history and audit integrity#LI-HybridAbout XPOXPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.Review XPO's candidate privacy statementhere ( .