Victim/Witness Counselor II - SR-22

Company:  Hawaii County, HI
Location: Kailua
Closing Date: 20/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Salary : $63,096.00 Annually
Location : Future vacancies with immediate vacancies in Hilo and Kailua-Kona, HI
Job Type: Permanent & Temporary Positions
Job Number: 2024-00147
Department: Prosecuting Attorney
Opening Date: 07/14/2024
Closing Date: Continuous
Duties Summary
Performs counseling and case management services that involves the full range of case types to include the most difficult and complex criminal cases; provides information, counsel, advice, and assistance to victims/witnesses of criminal acts; acts as liaison between the victims/witnesses and the criminal justice system agencies; and performs other related duties as required.
There are two (2) immediate vacancies:
  • One (1) temporary full-time vacancy not-to-exceed 06/30/2025 with the Office of the Prosecuting Attorney - Victim/Witness Unit in Hilo.
  • One (1) temporary full-time vacancy not-to-exceed 06/30/2025 with the Office of Prosecuting Attorney - Victim/Witness Unit in Kailua-Kona.
The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.
Examples of Duties
  • Interviews victims/witnesses of crimes to determine the nature and degree of immediate and long term assistance, such as medical, psychological, financial, or other needs.
  • Provides immediate crisis counseling to victims traumatized by their experience.
  • Informs victims of and makes referrals to appropriate governmental or community agencies for support services.
  • Acts as liaison between the victims/witnesses and criminal justice system agencies.
  • Counsels the victims and/or witnesses as to their role in prosecution and the role of the prosecutor.
  • Arranges witnesses' schedules and testimony times, and prepares them for the rigors of court proceedings.
  • Arranges for transportation, hotel, and other travel accommodations.
  • Works with deputy prosecutors to provide assessment of clients' ability and strength as witnesses in a courtroom setting.
  • Advocates on behalf of victims/witnesses in concurrence with attorneys, judges, and probation officers.
  • Collects and compiles information concerning cases.
  • Prepares correspondence, case records, reports, and other documents.
  • Works with community organizations to establish aid to victims.
  • Operates vehicle to meet victims and/or witnesses at various locations.
  • Assist victims of crime with post conviction needs, such as parole hearings, victim offender dialogues, etc.
  • May assist other Victim/Witness Counselors as needed.
Minimum Qualification Requirements
Training and Experience:
A combination of education and experience substantially equivalent to:
  • graduation from an accredited college or university with a baccalaureate degree in social work, sociology, counseling, psychology, or a related field (scan and attach a copy of your official college transcript to your application), and
  • two (2) years of professional counseling or case management experience in a social service program that shall have included crisis counseling, such as experience with trauma informed care, direct therapeutic assistance with victims of crime, etc., of which
  • one (1) year shall have been related to the criminal justice system, and
  • possession of a valid State of Hawai'i driver's license (Class 3) or any other valid comparable driver's license at time of filing. (You will be required to submit your valid driver's license at time of hire.)
Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.
Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.
Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.
Note: In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.
Knowledge of: Laws and regulations relating to the State Crime Victim Compensation Commission; public and private community resources providing services, benefits, and other human resources assistance; common characteristics traits of victims and witnesses; crisis counseling, and interviewing techniques and methods; and court procedures.
Ability to: Collect, analyze, and evaluate facts; utilize a wide variety of interviewing techniques in dealing with individuals of varying backgrounds who are under stress; interpret and apply the regulations and provisions of the law to the specific problem; speak and write clearly; advocate for the victims and/or witnesses; multi-task and effectively manage large caseload' work effectively in a team environment; be flexible and adapt to constantly changing work environment; use standard office equipment including computer programs; establish and maintain an effective working relationship with victim/witnesses and public and private agency representatives.
Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.
Physical Effort Grouping: Light
Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.
  • Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
  • Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year.
  • Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year.
  • Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
  • Training and Development: The County has a variety of training and development opportunities for employees.
  • County Tuition Reimbursement Program : This scholarship program rewards employees who take the initiative to advance their education and learning.
  • Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
  • Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
  • Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
  • Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
  • Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.
  • Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
  • Group Life Insurance: Free life insurance policy for active employees.
  • Credit Union Membership
  • Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.
All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.
Supplemental Information
Please scan and attach these supporting documents to your on-line application, if required:
  • an official college transcript,
  • a valid driver's license,
  • a temporary assignment verification,
  • professional licenses, and/or
  • certificates,
Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.
PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.
ELECTRONIC NOTIFICATION TO APPLICANTS:
Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV.
Please add to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.
You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.
Benefits of County employment : The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.
  • Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
  • Vacation: Employees start accruing paid vacation time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with a maximum accumulation of 90 working days.
  • Sick Leave: Employees start accruing paid sick leave time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with no limitation on the amount of sick leave that may be accumulated.
  • Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
  • Training and Development: The County provides a variety of training and development opportunities for employees.
  • County Tuition Reimbursement Program : Scholarship program for employees who take the initiative to advance their education and learning, subject to eligibility requirements and reimbursement limits.
  • Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit
  • Retirement Plan: The Employees' Retirement System is a qualified defined benefit public pension plan covered under Section 401(a) of the Internal Revenue Code. It provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries. For more information visit
  • Deferred Compensation: Eligible employees may participate in the Island Savings Plan (a deferred compensation plan as provided under Section 457 of the Internal Revenue Code.) This is a voluntary supplemental retirement savings plan that allows for the investment of tax-deferred contributions into a variety of investment options.
  • Flexible Spending Plan: Eligible employees can use pre-tax dollars to pay for their portion of insurance premiums, qualified dependent care and/or medical expenses.
  • Health Benefit Plans: The County of Hawai'i offers the following health benefit plans for eligible employees:
    • Medical Plan (HMO or PPO)
    • Vision Plan
    • Dental Plan
    • Prescription Drug Plan
These benefits are administered by the Hawaii Employer-Union Health Benefits Trust Fund. For more information about current employee contribution rates and plans see the EUTF website ().
  • Employee Assistance Program (EAP): The County offers a voluntary assistance program which provides its employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
  • Group Life Insurance: The County provides a free life insurance policy for active employees.
  • Credit Union Membership
  • Other Leaves: You may be eligible for other leaves, such as: Family Leave, Funeral Leave, Leave Sharing, Military Leave, Victims Protection Leave, Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, Donor Leave, and Jury Duty.
All benefits are subject to eligibility requirements and to legislative and/or changes negotiated through collective bargaining.
01
REQUIRED SUPPLEMENTAL QUESTIONS. The information provided to these Supplemental Questions may be used in combination with your application to determine whether you meet the minimum qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or you receiving a lower score. Please do not submit a resume in place of completing the Supplemental Questions. Any information you submit may be verified.
When applying for this position, I understand that I must thoroughly complete the Education and Work Experience Sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking.
I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected or my receiving a lower examination score. I also understand that I may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information.
  • I acknowledge that I have read and understand the above information.

02
Applicants must meet all the requirements for the position they are seeking as of the closing date of the recruitment, unless otherwise specified. Your possession of the required amount of experience will not in itself be accepted as proof of qualification for the position. Overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position. It is essential that you describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.
Note: Calculation of experience is based on full-time, 40-hour work weeks. Part-time experience must be pro-rated. Example: Twelve months of experience at 20 hours per week is equivalent to six months of experience. In addition, hours worked in excess of 40 hours per week, per work experience, will not be credited. Example: Twelve months of experience at 60 hours per week is equivalent to one year, not one and one-half years.
  • I acknowledge that I have read and understand the above information.

03
Did you graduate from an accredited college or university with a baccalaureate degree in social work, sociology, counseling, psychology, or a related field?
  • Yes
  • No

04
Did you scan and attach a copy of your official college transcript to your application?
  • Yes
  • No

05
Do you have two (2) years of professional counseling or case management experience in a social service program that included crisis counseling, such as experience with trauma informed care, direct therapeutic assistance with victims or crime, etc.?
  • Yes
  • No

06
If you answered "Yes" to question #5, please describe all of your professional counseling and/or case management experience. Treat each change in employer or position separately. Include the following information:
A. Employer's name
B. Your job title
C. Employment dates (from month/day/year to month/day/year)
D. Hours worked per week
E. What social service program(s) were you involved with?
F. Describe your caseload
G. What kind of professional counseling did you provide to your clients?
H. What percentage of time was spent on professional counseling in a week?
I. Describe your case management duties and responsibilities.
J. What percentage of time was spent on case management in a week?
K. What type(s) of crisis counseling did you provide to your clients?
If you answered "No," enter N/A.
Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses:
- See above
- Refer to resume
- See attached
07
If you answered "Yes" to question #5, was one (1) of those years related to the criminal justice system?
  • Yes
  • No

08
If you answered "Yes" to question #7, please describe all of your professional counseling and/or case management work experience which is related to the criminal justice system. Treat each change in employer or position separately. Include the following information:
A. Employer's name
B. Your job title
C. Employment dates (from month/day/year to month/day/year)
D. Hours worked per week
E. What criminal justice program(s) were you involved with?
F. What is your involvement with the criminal justice program(s) listed above? Describe your actual duties and responsibilities.
G. Describe your caseload
H. What percentage of time was spent on criminal justice programs in a week?
If you answered "No," enter N/A.
Be specific and complete ALL questions for ALL experience you are claiming. The following are unacceptable responses:
- See above
- Refer to resume
- See attached
09
Do you have a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at the time of filing? (Note: You will be required to submit your valid driver's license at time of hire.)
  • Yes
  • No

Required Question
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