San Francisco Zoo, San Francisco, California, United States of America
Job Description
Posted Friday, July 12, 2024 at 7:00 AM | Expires Monday, August 12, 2024 at 6:59 AM
SSA GROUP AT SAN FRANCISCO ZOO is looking for Associates to join our team!
Position Title: Food Service Associate
Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)
Responsibilities
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
- Supports restaurant prep (FOH and line) for daily operation.
- Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
- Participates in safety logs including food temperatures, rotation and waste as necessary.
- Ensures proper uniform, hygiene, hand-washing and glove use with self.
- Maintains a SSAfe work environment by abiding to all SSAFETY rules.
- Follows through daily prep and items lists, as assigned.
- Actively helps to support operation in assigned role, supporting holes as necessary.
- Actively and efficiently responds to guest and client feedback, reporting to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
- Communicates up to the Restaurant Supervisor and/or Food Operations Manager regarding any issues seen with daily service or quality.
- Remains knowledgeable of all menu items, prices and specials for sharing with guests.
- Perform other tasks as deemed necessary.
- Maintains a clean, safe and organized work environment.
- Uphold and demonstrate a complete understanding of company policies and procedures.
- Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.
Job Requirements
- Strong interpersonal and communication skills.
- Exceptional problem solving/decision making skills combined with the ability to be organized.
- Demonstrates the ability to remain flexible in a fast-paced environment.
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
- Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Previous Experience
None Required
Compensation and Benefits
Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education.
Employee Assistance Program
Get Paid Early
Tuition Discount through Partnership College
Meal Plan & employee Discounts
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
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