It's a great time to join our company!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type: Full timeExempt/Non Exempt: HourlyJob Description:A DAY IN THE LIFE of a Branch Customer Service Representative Our company is seeking prospective Branch Customer Service Representatives who can promote our products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.Generate leads, update members on travel and insurance specials, and provide travel informationRespond to customer inquiries and refer to senior staff or agent when appropriateProvide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawerReceive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriateProvide administrative support to the travel and/or insurance sales staff during peak periodsConduct outbound promotional calls for insurance and/or travel productsOther duties as assignedHOW WE REWARD OUR EMPLOYEESOur Branch Customer Service Representatives earn a competitive hourly wage of $18.00 with additional incentives and an annual bonus potential based on performance.ACG offers excellent and comprehensive benefits packages:Medical, dental and vision benefits401k MatchPaid parental leave and adoption assistancePaid Time Off (PTO), company paid holidays, CEO days, and floating holidaysPaid volunteer day annuallyTuition assistance program, professional certification reimbursement program and other professional development opportunitiesAAA MembershipDiscounts, perks, and rewards and much moreWhy Choose a Career with our company? * Established brand that has been around for over 100 years. Our members know and trust us! * Branch Offices house travel, membership, insurance sales and support employees * You will be challenged to drive new business with competitive products and help retain our company's 14+ million members.Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with our company. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:Other Branch positions - Field Insurance Sales Agent, Travel Agent orOther Departments such as:Call Centers (ERS, Sales and Service, etc.)Automotive ServicesClaimsUnderwriting and moreWE ARE LOOKING FOR CANDIDATES WHORequired Qualifications: Education: * High School Diploma or equivalentWork Experience: * Working in a customer focused environment * Providing customer focused service and timely solutions to problems * Microsoft Office applications * Taking personal responsibility in seeking solutions to problems * Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goalsSuccessful candidates will possess: * Passion and enthusiasm for working... For full info follow application link.As an equal opportunity employer, our company is committed to providing equal opportunity in all employment practices, including but not limited to: selection, hiring, assignment, re-assignment, promotion, transfer, compensation, evaluation, benefits, training and development, discipline and termination. The company prohibits discrimination, haras ment, and retaliation in employment based on race, color, religion, national origin, gender, sexual