How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 80 TRUMPF locations.
Technical Trainer instructs and trains customers and TRUMPF employees as applicable on TRUMPF machines for product trainings, operation, maintenance, and programming. This includes training in standardized classes in the training center in Farmington and individualized classes on customer sites.
Technical Trainer Responsibilities
- Present training classes to TRUMPF personnel and customers on the applicable product line(s).
- Evaluate existing training procedures and manuals and review with Training Manager. Implement improvements to meet customer demand and to achieve highest customer satisfaction.
- Interface with technical writers and curricula developers in compiling and reviewing documentation and data.
- Support the implementation of Training 4.0 strategies (i.e. webinars and virtual class rooms).
- Travel to customer locations and/or other TRUMPF facilities in the US and abroad for training or research needs (up to 25% travel).
- Maintain records on training schedules and personnel trained.
- Provide evaluations on TRUMPF Service Engineers while in training.
- Provide evaluations of own training course by students.
- Participate in projects, Continuous Improvement and SYNCHRO activity.
Experience/Education
An in-depth technical background is required, preferably on TRUMPF or other CNC sheet metal machine tool products. Additionally, training and field service experience is strongly preferred. Must have strong oral and written communication skills as well as strong PC skills (OS, networking, Office).
2-year technical school degree in Engineering or suitable equivalent of education / work experience.
TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at contact information is for accommodation requests only and can not be used to inquire about the status of application.