EDP Renewables is a global leader in the renewable energy sector and currently operates in more than 25 markets. With eight offices and several sites, at EDP Renewables North America, we are experienced developers and operators of renewable energy. Our portfolio includes wind farms, solar parks, energy storage projects, and green hydrogen solutions throughout the continent. We are ranked among the top 5 in the U.S. in operational renewable energy capacity.
Our company is part of EDP, a global energy group present in around 30 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.
What you will do
Role Overview:
The Remote Site Support Lead will design, plan, and coordinate IT activities for current or new projects (including field development offices, O&M, construction, substations control buildings, and the main Houston office) for EDP Renewables North America to ensure adherence to IT hardware, software, connectivity, and security requirements.
Main responsibilities:
- Define telecommunications and data circuit requirements for new projects (including field development offices, construction offices, substation control buildings, and permanent O&M facilities).
- Identify local telecommunications providers.
- Participate in project calls for all active projects as IT representative to monitor when the site will be ready for telecommunications and data circuits.
- Conduct site visits with local telecommunications providers to explain our requirements and the timing of our project.
- Provide inputs for telephone service, and primary/backup data circuits to the service providers according to the technology that has been or will be used (Cooper, Fiber, Microwave, LTE, Satellite, etc.).
- Supervise and meet sub-contracted staff (if needed).
- Define and discuss telecommunications and IT services with Engineering and Construction.
- Check and prepare site reports, designs, and drawings.
- Monitor installation of all telecommunications and data circuit orders.
- Provide hands-on assistance to the network team for the installation and turn-up of new remote locations.
- Research and identify and secure alternative data connections (wireless broadband, cellular, etc.) if permanent circuits won’t be installed before they are required.
- Review drawings provide comments and develop IT requirements for O&M buildings and/or new projects.
- Collect and solve IT issues with the different sites.
- Interface between remote sites and the remaining IT team to have issues solved.
- Develop and provide IT requirements for the construction of substation control buildings.
- Review drawings and provide comments for the construction of substation control buildings.
- Review telecommunications and data circuit invoices to ensure proper billing rates are used or to confirm items removed from service are no longer billed.
- IT Interface with telecommunications companies and accounting to resolve billing disputes.
- Assist remote locations in resolving telecommunications-related issues and other site issues.
- Assist with ordering network equipment for new remote locations.
- Coordinate configuration of network equipment with the network team.
- Install, remove or demobilize network and telecommunications equipment in new remote locations.
- Secure, install and manage PBXs or VoIP for remote locations. Interface with service vendors when required.
- Secure, install and manage VoIP systems for EDPRNA with the internal network team and providers.
- Coordinate with the internal network team to identify new/upgraded equipment for remote locations.
- Manage vendor relationships with telecommunications and data circuit providers.
- Support Corporate Services group in use of office access control and video surveillance systems.
- Coordinate with asset operations to determine video surveillance needs and obtain and install required systems. Provide support for systems as needed.
- Install and configure badging systems at remote sites.
- Support NERC project team in implementation of access control systems at substations.
- Monitor new substation control building design and development to ensure they meet NERC requirements.
- Additional duties as required.
Employment type
Full Time
Work site
On Site- Houston, TX
What are we looking for
- BS in Telecommunications or related field, with 3-5 years of progressive experience in Field Telecom / Networking Support with extensive experience managing medium to large infrastructure projects (from construction until delivery).
- Experience managing both infrastructure and business application initiatives, including hardware and software upgrades and implementations.
- Excellent written and oral communication skills in English and Spanish, extensive presentation experience, with the ability to interact effectively with all levels of management and staff.
- Ability to perform discovery and assessment functions and provide technical or functional network solutions in the field.
- Exposure to infrastructure management, security, disaster recovery, business continuity, network operations design and management.
- Understanding of network operations, including switching, routing, firewalls, and Help Desk/technical support for critical environments.
- Experience with Cisco (firewalls, routers, and switches), Checkpoint (firewalls), and Versa (SD-WAN) equipment.
Desired Skills
- Must have a strong technical knowledge of networking.
- Be process-oriented, detail-oriented, and methodic.
- Experience working with 3rd party providers.
- Knowledge of Waterfall and Agile project management practices.
- Excellent communication skills with all levels of the organization.
Travel:
40-50%
Behavioral Requirements:
- Ability to operate a motor vehicle and possession of a valid driver’s license.
- Ability to work around low- and medium-voltage equipment.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability and willingness to travel occasionally to other operational sites in North America as required.
- Ability and willingness to work overtime on holidays and weekends, and to work on short notice as needed due to on-call scheduling.
- Experience with power plant operations and maintenance, wind/solar plant operations and turbines (including turbine power converters specifically), high voltage switching, and post-operational repair and maintenance of turbines preferred.
- Ability and willingness to respond to site emergencies 24 hours a day, 7 days a week, as needed.
Physical demands & working conditions:
- Sitting/Standing/Flexibility: Ability to frequently perform physical tasks including standing, sitting, walking, kneeling, bending, twisting, squatting, and reaching approximately 75% of the time while on wind/solar farm sites; ability to stand and sit for 8 or more hours when in an office environment.
- Walking: Ability to walk .5 to 1 mile per day, including across unpaved and rough surfaces when on wind/solar farm sites.
- Speech/Reading: Ability to speak, read, and write English and Spanish proficiently and to deliver a variety of instructions provided in writing, verbally, in diagrams, or scheduled form.
- Lifting: Ability to frequently lift items weighing up to 30 pounds and to occasionally lift items weighing up to 50 pounds.
- Vision/Hearing: Ability to interpret and follow a variety of instructions furnished in written, verbal, diagram, or schedule form.
- Tolerance to Extreme Weather Conditions: Ability to work in adverse weather conditions 25% of the time while on the control house of power plants.
- Safety: Ability to understand and communicate safety precautions when necessary.
Equal opportunities for all
Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. EDP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For further information, please review this notice from the Department of Labor: EEO is the Law poster ( You may have additional rights pursuant to recent amendments to federal labor laws. Please review these protections from the EEO is the Law Supplement (
Need more reasons to apply?
As a top employer we:
- Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
- Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits;
- Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;
Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent:
- Top employer certification by Top Employers Institute
- Part of the Bloomberg Gender-Equality Index
- Top 100 Workplaces by Houston Chronicle
Discover our tips to enhance your performance during the recruitment process and apply until October 31, 2024 , if you think you are the right fit for this opportunity.
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