Project Manager - USA

Intelygenz is an enterprise software company that provides some of the world's leading brands with A.I Enabled Automation. With founding partners who are active vocational developers, our roots are steeped in software development with a highly experienced team of experts.

Our A.I.-Enabled Automation solutions deliver exponential cost savings, capacity increases, and quality improvements to our clients, growing or creating brand new revenue streams for our clients.

We know our success is in our people and in the high quality of our code that we develop. We are looking for an Account Manager, who will be responsible for establishing and managing our existing clients within the US market. The role will also require management of newly established client accounts.

The company has offices in Madrid, Spain, Bay Area, CA, USA, and the UK with an enterprise customer base of global brand leaders.

At Intelygenz, we know the impact our A.I. Enabled Automation solutions have on the world’s leading brands. But we won’t rest until everybody knows. We’re seeking a senior account manager to manage existing customer relationships and extend our reach through expert discovery and exploration of new and untapped business opportunities within each client. Our ideal candidate will be trusted to dive right in and own their own success. Using their self-driven initiative to build and maintain robust client relationships and expand account revenue through new opportunity discovery. Highly skilled at sales and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.

Responsibilities

1. Managing the client’s expectations to a positive outcome.
2. Rigorous management of project risks, schedules, and budget.
3. Ensuring the team has a proper mid-long-term roadmap definition and task prioritization.
4. Communicating with the client any changes in scope, budget, roadmap, and/or team schedule or availability.
5. Managing domestic and international projects.
6. Ensuring the team follows the continuous integration and quality standards and procedures.
7. Preparing project status, reports, and proposals as necessary.
8. Translating business needs and requirements into deliverables such as functional specifications, workflows, diagrams, user stories, and more.
9. Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions by gathering critical information from meetings with various stakeholders.
10. Value delivery. Understanding the business value of our delivery maximizing the Return on Investment (ROI).
11. Communicating effectively your insights, plans, and needs to customers and team members.
12. Monitoring and improving the performance of all team members involved in the delivery.
13. Solving problems and finding resolutions for any conflict.
14. Demonstrating strong leadership and team-building skills by creating an atmosphere of cooperation and cohesiveness.
15. Giving presentations internally and externally.

Preferred Skills and Qualifications

1. 4+ years of demonstrable experience working as a Project Manager.
2. Experience with software development teams, locally and abroad.
3. 2+ years of demonstrable experience leading Agile projects.
4. Exceptional analytical and conceptual thinking skills.
5. Understand and share the DevOps culture and QA techniques.
6. Competency in Cloud solutions, Google and/or Microsoft Office suites.
7. Available for traveling locally and internationally.
8. Empathy with the clients and the team.
9. Results-oriented.
10. Maintaining a positive, self-motivated, can-do attitude.
11. Fluent English.
12. Great communication and leadership skills.

A Big Plus if you have:

1. 2+ years of demonstrable experience working as a Business Analyst.
2. Have a Scrum Master, Product Owner, or PMI certifications.
3. Technical background in Artificial Intelligence and Machine Learning experience.
4. Process Automation projects experience.
5. Demonstrable Experience, Bachelor's degree in business or related field or an MBA.

INTELYGENZ VALUES

• At Intelygenz, we believe in the power of Software and AI to create high value returns for our clients and we care deeply about helping our clients realize this value.
• Our core values are:
• Trust and honesty.
• Putting the customer first.
• Expertise in what we do.
• Working together as a team (taking ownership to help get everything done).

After applying, what will the process be like?

Firstly, you will start with an Initial Interview with the Talent Team. If the feedback is positive, you will have a technical interview with a colleague and with Senior Management. You will always get complete feedback about your performance. Last but not least, the final stage will be an offer.

Why Intelygenz?

• 100% Flexible schedule.
• Specific career plans for horizontal and vertical growth plus mentoring to help you grow in your career. Let your motivations do the talking!
• Paid events, Udemy courses, and one hour per week to participate in continuous tech training programs with your co-workers. The sky is the limit!
• Don't be afraid of who you are! You will feel embraced and supported by the team and the whole company.
• Home Office Budget.
• Eligibility for our robust medical, dental, and vision coverage, of which Intelygenz will generously cover 50% of premiums for you and your dependents. In addition, we offer life insurance, short-term and long-term disability insurance.
• Paid Time Off (PTO) of 20 days per year. Your PTO will accrue on a per pay period basis.
• Sick Time Off of 8 days per year, which is granted upfront at the beginning of each year.
• Eight paid US holidays per year.
• Participation in our 401(k) plan with up to 4% match funding.
• Use of a Company cell phone including unlimited LTE data. High-speed internet connection for home, paid up to $80 per month.