This job was posted by : For more information, please see: PURPOSE: Under general supervision, coordinates social services programs and activities in the areas of human and housing services.Supervises and trains staff; prioritizes and assigns tasks, prepares work schedules, develops staff skills and conducts performance evaluations, provides direction and guidance in technical and procedural areas\ Coordinates and networks with outside agencies, identifies potential partners and funders, and supports community initiatives\ Builds and maintains community partnerships in human, social and workforce development activities and associated programs\ Performs research for special projects; collects information on operational, technical, and administrative problems and performs comprehensive analysis; writes clear policies for city staff. and program partners; makes recommendations based on findings to management\ Provides support and guidance to staff with day-to-day operations and maintenance of assigned programs; develops procedures for program operations; ensures compliance with applicable internal and external requirements to include Federal, State, and Tribal regulations\ Assists with daily operations and or special projects related to community outreach and resources. These include but are not limited to Community Action Program (CAP) services, city wide special events and any future expansion programs in the area of expertisePrepares cost estimates for budget recommendations and submits justification for budget items; monitors and controls expenditures; assists in maintaining the proper budgetary controls;; advises and updates management on budget related activities\ Communicates with the general public, city departments, outside agencies, vendors, contractors and others in order to administer and coordinate programs and facilitate operations and special programs\ Assists in the development of alternate funding sources; researches, writes and administers grants; seeks and fulfills program sponsorships\ Responds to and resolves a variety of sensitive inquiries or complaints from citizens requiring interpretation of regulations, City and departmental policies and procedures; coordinates and implements solutions for problem resolution;; seeks management assistance when necessary\ Represents Department by attending meetings and committees; presents information to staff, departments, and management; works with citizen groups or other boards and committees\ Monitors contracts and agreements for outside services to ensure compliance and proper billing\ Establishes and maintains effective working relationships with other cities, the county, regional governments, state agencies, sister cities abroad, civic and community organizations\ Addresses sensitive and confidential matters and materials; prepares responses based on established operational policies and procedures; routes urgent and/or time-sensitive materials to appropriate individuals; and maintains filing systems for related records, procedures, manuals, and materials\ Performs other duties as required