Case Aide (Bilingual Preferred) - Home Energy Assistance Program (HEAP) and Weatherization (WRAP) Job Details Job Location 175 Fulton Ave 4th Floor, Hempstead, NY, 11550 - Hempstead, NY Position Type Full Time Education Level High School Diploma or Educational Equiv Salary Range Two positions, one bilingual preferred, same address.$20.00 - $20.00 Hourly Travel Percentage None Job Category Admin - Clerical Exciting Opportunity: Bilingual Case Aide for Home Energy Assistance Program!Are you passionate about making a tangible impact in your community? EAC Network, a renowned not-for-profit organization dedicated to supporting over 65,000 individuals through 100 impactful programs across Long Island and NYC, is looking for a dedicated Bilingual Case Aide to join our Home Energy Assistance Program (HEAP) and WRAP (Weatherization) team.Why You'll Love This Role:As a Case Aide, you'll be at the heart of our mission to help Nassau County residents access crucial financial assistance for their energy costs. This full-time role offers a competitive hourly rate of $20 and a stable work schedule of Monday through Friday, from 8:45 AM to 4:45 PM, based in our Hempstead, NY office.Key Responsibilities:Client Interaction: Interview clients to determine their eligibility for energy assistance programs and guide them through the application process. Application Management: Process applications, complete necessary forms, and enter data accurately, following guidelines from the Nassau County Department of Social Services. Agency Collaboration: Work with other agencies and utility companies to ensure clients receive the support they need. Record Keeping: Maintain precise records and departmental paperwork, demonstrating your attention to detail. Tech Savvy: Utilize essential computer programs (e.g., Outlook, Microsoft Word) to perform your job effectively. What We're Looking For:Educational Background: High School Diploma or equivalent required; Bachelors Degree preferred. Language Skills: Bilingual in English and Spanish is highly preferred. Experience: At least one year of experience working with low-income households. Skills: Excellent communication, interviewing, and organizational skills. Detail-oriented with proficiency in computer applications and automated systems such as spreadsheets and Microsoft Office. What We Offer:Competitive Pay: $20 per hour for a 35-hour work week. Comprehensive Benefits: Medical, Dental, and Vision Insurance, 401K with a 3% match, 30 days Paid Time Off in your first year, and 14 days off for US holidays. Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, and a supportive work environment. Professional Growth: Access to industry-leading training and ongoing development opportunities to help you thrive in your role. Join us in making a difference in the lives of Nassau County residents. Apply now and become a vital part of EAC Networks commitment to empowering those in need!