Senior Human Resource Business Partner

Job Details
Job Location
MGMA Corporate Headquarters - Englewood, CO
Position Type
Full Time
Salary Range
$76,880.00 - $105,000.00 Salary
Job Category
Human Resources
Description
General Purpose:
The Senior Human Resources Business Partner (HRBP) contributes to excellence in operations and fosters an exceptional employee experience by serving as a trusted partner and delivering value-added service that aligns with MGMA values, people initiatives and business objectives. This position provides tactical and strategic consulting on employee engagement, talent acquisition, training and development, leader competencies, employee relations, performance management, and workforce planning.
Essential Functions:

• Establish an intimate understanding of the association, develop and maintain trusting relationships with association leadership and front-line employees, and foster open lines of communication to provide HR solutions that support business objectives and position the department as a credible resource.
• Participate in strategic discussions, collaborating on the development and execution of business unit strategic priorities, goals, and objectives aligned with workforce initiatives.
• Contribute to the design, implementation and administration of HR programs designed to support the full employee lifecycle with a focus on the employee experience and alignment with association goals and industry best practices.
• Engage in strategic workforce planning by assessing workforce capabilities and operations, creating effective staffing models in collaboration with department leadership.
• Support the end-to-end process of engagement surveys, including analyzing survey results and providing actionable insights. Collaborate with department leadership to address engagement challenges, provide guidance on retention strategies. Support the creation of action plans that enhance employee engagement and productivity.
• Responsible for all aspects of MGMA's full cycle talent acquisition program. Partner with hiring managers to understand their business and recruitment needs and guide them through the talent acquisition process to achieve high quality hires within set KPIs, organizational and compliance standards.
• Develop strategies to promote the employer brand and attract top talent. Utilize social media platforms and other channels to showcase the company. Respond promptly and professionally to reviews, address recurring issues and implement solutions.
• Develop and implement comprehensive onboarding and offboarding programs, ensuring a smooth transition into or out of the company. Collaborate with leaders and other stakeholders to facilitate a seamless process and excellent employee experience.
• Contribute to a positive culture through analyzing the workforce using a variety of sources, ie climate assessments, exit interviews, engagement and turnover data, internal transfer and promotion rates, unemployment claims, etc. to identify trends and recommend solutions.
• Develop and facilitate training events to meet business objectives, foster career development and enhance performance and leadership skills. Coordinate with vendors, ensuring content alignment with strategy and culture.
• Manage and resolve complex employee relations issues. Conduct objective investigations, analyze information, develop fact-based conclusions, and accurately summarize in verbal and/or written reports as applicable. Provide advice and counsel to employees and supervisors regarding various performance or other related work issues.
• Manage the unemployment claims process, including responses and appeals. Coordinate with the department leadership and legal as needed. Identify trends and develop strategies to minimize unemployment costs and liabilities.
• Manage vendor relationships driving outcomes and ensuring adherence to service expectations.
• Responsible for data analytics and metrics within areas of responsibility to demonstrate outcomes, support goal and KPI execution and assist in strategic decision-making and compliance reporting.
• Keep up to date on industry trends, best practices, employment law and regulations. Incorporate knowledge into job performance that proactively supports operations and minimizes organizational risk.
• Collaborate with the HR team to continuously evaluate and streamline processes to enhance efficiency, accuracy, and employee experience.
• Manage HR systems and technology to properly support programs in areas of responsibility. Maintain data integrity and records in accordance with internal and external record retention requirements. Retain working knowledge sufficient to perform back-up responsibilities in other human resource functions.
• Other duties as required and necessary to ensure the success of the organization.

Qualifications
Knowledge, skills, and abilities (required unless otherwise noted):

• Working knowledge of federal and state employee law and regulations in areas of responsibility.
• Ability to consistently promote, support, work, and act in a manner in support of MGMA's mission, vision, and values/behaviors.
• Knowledge of a broad range of human resource strategies and practices and the ability to apply these strategies and practices.
• Excellent verbal, written communications and negotiation skills.
• Excellent critical thinking skills and the ability to produce strategic outcomes.
• Ability to maintain confidentiality, handle confidential records, employ discretion appropriately and handle sensitive information with diplomacy.
• Comprehensive business and HR acumen.
• Strong customer service orientation with the ability to establish and maintain effective working relationships with individuals from all organizational levels.
• Ability to work autonomously, self-direct tasks, produce timely and accurate outcomes and meet deadlines in a fast-paced and changing environment.
• Excellent organizational skills and attention to detail that transfers through day-to-day work and interactions, fostering sustained confidence in HR team and Association.
• Ability to use a desktop PC, laptop and/or Surface with mobile device app integration.
• Proficiency with Microsoft Office.

Education:

• A Bachelor's Degree in business administration, human resources or a related field is preferred.

Experience:

• 3+ years' experience in managing and executing a variety of human resources programs in any of the following areas based on position responsibilities and depending on specific needs of the association: talent acquisition, workforce planning, learning & development, employee relations, HRIS, organization development required.

Additional Requirements/Licenses/Certifications:

• A professional certification in human resources is preferred.
• Must live in Denver or surrounding areas and be able to commute to the corporate office as requested.
• MGMA does not engage in immigration and visa sponsorship.

A combination of experience and education will be considered in lieu of education and experience requirements.
Working environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor, professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers.
• Regular, reliable and predictable attendance is required.

Physical Activities:
The physical demands described here are representative of those that must be met by employees in this role, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business:
  • Ability to read, write, edit.
  • Ability to converse, discuss, convey.
  • Includes interactive engagement with software applications, computer graphics, and the ability to conduct internet research.
• While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following observational abilities:
  • Ability to perceive, identify, recognize.
  • Ability to detect, determine, discern, judge.
  • Ability to assess, estimate, compare.
• This is a largely sedentary role, so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets, printers, etc.
• While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following operational abilities:
  • Ability to operate PC/keyboard and other office productivity equipment.
  • Ability to position self to traverse/navigate around typical office setting.
  • Ability pull/push, lift, open/close, grasp/manipulate, transport up to 10lbs.