The Imaging Services and Insurance Verification Representative performs a variety of skilled and complex clerical functions using a computer and the Imaging Service Department and Hospital Information Systems. Reviews and obtains information to ensure adequate health insurance coverage or that deposit requirements for self-pay patients are met. Verifies insurance coverage and obtains authorization/pre-certification for all outpatients and for all exams with this requirement. Documents all pertinent information. Greets patients and collects appropriate data to correctly provide the customers with the requested services. Interviews patients to obtain demographic and financial data. Creates patient records and/or enter physician orders in the computer. Receives visitors and telephone calls, refers callers to the appropriate department or staff member. Takes action to resolve problems that may arise in their interaction with patients and physicians. Deals with confidential information in accordance with hospital policy.
Location: Remote and Washington DC
Full time Days
9:30am-6pm
MINIMUM EDUCATION AND TRAINING REQUIRED :
- High school graduate or equivalent and previous hospital experience or equivalent combination of education and experience to provide the necessary, skills and abilities for the position.
- Experience using Electronic Health Records - EPIC experience preferred.
- Must be able to effectively communicate both orally and in writing to patients, hospital staff and physicians.
Salary Range: Minimum 18.29 per hour - Maximum 30.18 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
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Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.