Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions.
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 16.2M users.
As a remote-first company, this position can sit in Plano, TX or remote in the US.
Position Overview
The Director of Product, DAO will play a pivotal role in the future of Alkami. The Director of Product, DAO will bring focus and passion to the strategic product vision, sales, go-to-market, software development, and delivery of Alkami's Retail and Business DAO products, ensuring that all products created are high-quality and cohesive within Alkami’s vision. The Director of Product, DAO will manage the DAO product owners, while partnering with the engineering, sales, marketing, and client experience teams.
Key Responsibilities & Duties
- Lead the product vision and roadmap for Alkami’s Retail and Business DAO Product Line
- Lead, define, represent and communicate product strategy to all stakeholders
- Publish, deploy and execute the DAO roadmap. Communicate the roadmap to executive and market facing stakeholders.
- Drive innovative ideas, solutions and products through leadership and decisive action
- Regularly interact with customers
- Deeply integrate DAO features with Alkami’s flagship Digital Banking Platform
- Direct product lifecycle management from concept to launch of Business DAO
- Lead and nurture a high performance, getting it done and doing it right, team culture
- Manage and coach a team of Product Owners
- Support Product Owners in the planning and assignment of tasks and deliverables
- Engage and interact with Developers to ensure they understand their tasks
- Partner with client experience group (CXG) to ship customers by supporting Project Managers during DAO implementations
- Manage the DAO P&L
- Partner with senior leaders to develop revenue and sales forecasts
- Identify roadmap opportunities for gross margin efficiency
- Support sales enablement and go to market activities
- Assist sales in acquiring strategic customers by attending on-site visits
- Attend tradeshows and conferences frequently to publicly represent Alkami and the DAO product line
- Be the key evangelist of DAO and participate in press activities, conferences, discussions with thought leaders and market analysts
- Support cross sale to existing digital banking clients
- 4+ years of experience as a product leader in digital and in branch account opening
- Direct experience working with account opening systems at a Financial Institution or FinTech
- People leader with demonstrated success in leading and mentoring the product, research, design, and development team
- Strategic & creative thinker with the ability to craft FinTech go-to-market strategies and campaigns in collaboration with marketing
- Demonstrated knowledge of operational issues with (portfolio management, risk management, etc.)
- Customer-centric mindset with the capability of translating that into the product development process
- Strong project management skills and attention to detail
- Deep understanding of user experience and design
- Ability to distill product roadmaps into digestible and relevant presentations to key customers and partners
- Data-driven leader using product analytics to understand feature usage, comprehension, and optimization
- Excellent verbal and oral communication skills
Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401k with employer match, and more.
Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. ($198,100.00 - $231,202.00)
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
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