Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Ensure all guests feel they are having an exceptional experience at the property • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • Great communications. and excellent customer service skills are required • Diploma or equivalent from high school is required; some college is desired • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Flexible overnight hours are required
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