Warranty Administrator

Category
Service Manager
About the Organization
Honda of North Hollywood is under new ownership! Join our team for exciting opportunities and a place where you can advance your automotive career. As a family owned dealership we welcome you to become part of it. Join a positive, creative and challenging workplace that promotes excellence and achievement as we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share the same passion to join our team. We are the fastest growing dealership in the country and there are many opportunities for you to pursue your career goals.
Description
**Honda of North Hollywood is Hiring a Warranty Administrator!**
Honda of North Hollywood is expanding under new ownership and is seeking a detail-oriented and organized individual to join our team as a **Warranty Administrator**. This is an exciting opportunity to work in a fast-paced environment and support the service department by ensuring timely and accurate processing of warranty claims.
**Key Responsibilities:**
- Process warranty claims for submission to the manufacturer.
- Ensure all claims are complete with proper documentation, including repair orders, parts, and labor.
- Track and monitor warranty claims to ensure timely payment.
- Communicate with service technicians, advisors, and management regarding claim statuses and warranty procedures.
- Review and verify accuracy of warranty claims submitted by service staff.
- Maintain knowledge of manufacturer policies and updates to warranty procedures.
- Prepare and submit monthly warranty reports.
- Handle rejected or denied warranty claims and resolve discrepancies.
- Maintain organized records of all warranty documentation.
**Qualifications:**
- Previous experience as a Warranty Administrator or in a related role is preferred.
- Familiarity with automotive warranty processes and manufacturer requirements.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in computer systems and software related to warranty claims (experience with dealership management systems preferred).
- Ability to handle sensitive and confidential information.
**What We Offer:**
- Competitive hourly wage starting at $20 an hour. Commesurate with experience.
- Fast-paced work environment.
- Career growth opportunities.
- Paid training and development.
- Medical, dental, vision, and other benefits for you and your qualified family members.
- Paid time off and holidays.
- 401(k) retirement program with company match.
Join our growing team at Honda of North Hollywood and become a key part of our commitment to customer service excellence!
Honda of North Hollywood is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status, or on the basis of disability.
Exempt/Non-Exempt
Non-Exempt
Full-Time/Part-Time
Full-Time
Position
Warranty Administrator
Req Number
SER-24-00030
Position Requirements
Open Date
10/3/2024
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.