Company Overview
Are you passionate and hardworking? Do you thrive in an entrepreneurial environment? beqom is a fast-growing B2B software company focused on managing total compensation for leading enterprises. We support some of the world's most exciting brands with mission-critical business processes, helping them attract, retain, and motivate talent through equitable and transparent pay.
Our comprehensive compensation suite integrates unified data, complete pay management solutions, and AI-enabled pay intelligence. This helps companies comply with regulations, optimize compensation decisions, and achieve better business results. By bringing clarity, equity, and motivation to the workforce, we ensure employees know their worth, excel in their roles, and receive fair rewards.
At beqom, you'll be surrounded by passionate, hardworking, and smart individuals dedicated to helping organizations unlock their talent's full potential. If this inspires you, let's get in touch.
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Job purpose
In the role of an Account Manager, you will support our key accounts driving value from using beqom's Cloud solution and consulting/services teams to accelerate Customer Engagement and Experience. The goal is to further strengthen our strategic partnership with this customer and to contribute to sustaining and growing the business to achieve long-term success and mutual satisfaction. As part of this, you will be nurturing existing and building new relationships with the customer and serve as the primary point of contact for all stakeholders including C-level executives.
You will drive the process of renewing existing business as well as continuously bringing innovative solutions to the customer to help them meet their objectives. To do so, you will be working closely with cross-functional and organisational teams who are all aligned towards Customer Success.
Duties and responsibilities
- Manage the global relationship between beqom and the account with the goal of remaining a valuable and trusted provider for the long term;
- Be accountable for developing assigned accounts and further grow beqom's footprint and vision;
- Manage and achieve sales objectives on assigned accounts;
- Identify upselling and cross-selling opportunities, advance them through the stages and negotiate to close;
- Actively nurture relationships with multiple management layers of key stakeholders across various departments, such as HR, Sales, Finance, IT, and procurement, and develop new ones as needed;
- Serve as the ambassador for your customer within beqom by focusing on their needs and doing the right thing for them;
- Protect existing business through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals
- Work closely with Customer Success, Delivery, and Product teams to bring innovative ideas to your customer and articulate complex value propositions;
- Address customer complaints and manage escalations;
- Negotiate key contracts and annual renewals of licenses;
- Manage account administration and actively provide input for accurate forecasting;
- Keep current with industry trends and expand knowledge of legacy and novel beqom offerings.
- 5+ years combined experience across sales and consulting services
- Proven track record of cultivating multi-layered relationships from C-suite to director, manager, and operational level, across multiple functions including business, IT, and procurement
- Team player, who has experience with managing complex matrix account governance and implementing account management frameworks with proven results
- Ability to develop and articulate a strong account vision and federate external / internal teams behind this to execute
- Ability to articulate complex value propositions and benefits realised
- Passion and enthusiasm for solving customers' problems
- Strong work ethic with the required sense of urgency towards customers' needs
- Organizational skills with the right amount of attention to detail
- Self-starter / Self-motivator with little need for direct supervision
- Proven consultative sales skills, including the ability to articulate a clear, concise solution ROI
- Experience working in Financial Services or in Human Resources a plus
- Experience selling to Financial Services or selling HR tech to enterprise clients a plus
- Dynamic environment favoring initiative and autonomy
- Great opportunity to learn on the job and expand horizons!
- Annual company kickoff at an offsite location
- You will have the opportunity to work with a talented team of global professionals, collaborate with leading organizations worldwide, and drive meaningful change in the way businesses manage compensation!
Compensation Range: 100KUSD - 140KUSD/year