Company:
Charlotte Animal Referral & Emergency
Location: Charlotte
Closing Date: 23/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
CARE | Charlotte Animal Referral & Emergency is a privately owned 24-hour Emergency and Specialty Referral Hospital in Charlotte, NC that offers its employees a fun company culture, supportive work environment, excellent benefits, and opportunities for growth! Board-certified specialty services offered include Cardiology, Internal Medicine, Neurology, Ophthalmology, Oncology, and Surgery.
The Position : We're looking for an experienced Client Service Representative; veterinary CSR experience is preferred but not required.
What are your next steps?
The Position : We're looking for an experienced Client Service Representative; veterinary CSR experience is preferred but not required.
- Night Shift - 4pm - 2am
- As a 24/7 hospital, we are open on weekends and holidays. All CSRs will be required to rotate holiday coverage.
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Proficient with computers.
- Experience in customer service.
- Excellent written and verbal communication skills.
- Emotional intelligence, self and social awareness
- Greet clients and patients as they enter the hospital
- Answer multi-line telephone
- Check patients in as they arrive
- Notify technicians when patients have arrived
- Secure all documents prior to the arrival of patients for scheduled appointments
- Scan and save documents according to protocols
- Input patient and client information correctly into the electronic medical record
- Other duties as assigned.
- 80-hours of PTO
- Company Health Insurance
- Dental Insurance
- Vision Insurance
- 401k with company match
- Group Term Life Insurance
- Voluntary Term Life Insurance
- $1,500/yr Flexible Spending Account
- Employee Assistance Program
- Employee Discount
- $750/yr CE Allowance
- Uniform Allowance
- Referral Program
- Tuition Reimbursement
What are your next steps?
- Our interview process consists of a phone interview, in-person interview and working interview.
- After you submit your application we will email you to schedule a phone interview.
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Charlotte Animal Referral & Emergency