The Director of Relationship Management, Lending is responsible for sourcing & servicing great elite sponsor relationships & deals that meet DLP's investment box & return profile. These include primarily loans, in addition to preferred equity and direct sponsor acquisitions of ground up development and existing rental communities including MF, B4R, MH, and RV/Outdoor Resorts. This team member makes sure DLP is providing the maximum value through our capital, our content, and our community while having an owner's mindset with a focus on protecting the company and our investors from risk. The team member is responsible to deepen relationships for the purposes of client retention, repeat and referral business, and driving portfolio compliance and business plan execution. This role is centered on maximizing existing relationships while adding new relationships strategically. This team member must be knowledgeable of DLP's products, its development and operating housing communities, of the transaction management, underwriting process, loan, JV, PSA documents, negotiations and sales, and of the elite execution system.
What you have already achieved: (Requirements)
- 2+ years of real estate lending experience
- 2+ years experience in forward facing client management/sales experience
- Preferred experience in multifamily lending
- Preferred experience in ground up construction lending
- Preferred experience in acquisitions - land and existing housing
- Salesforce experience preferred
- Service 6-12 active borrowers and support portfolio management in the adherence to business plan & compliance with all contractual obligations from closing through payoff
- Screen & do napkin UW on deals prior to sending to UW and development team; look at the file and read the documents
- Lead relationship management, overall communication w/ your portfolio of borrowers, and their respective portfolios with DLP
- Negotiate term sheets, OAs, and contracts with a focus on protecting the company and our investors from risk, always asking, would you invest your own money into this deal?
- Lead communication and "closing" of borrowers on all loan compliance related needs
- Proactively drive revenue by relationship based networking
- Drive borrower EES engagement and utilization including attending live and virtual events, compass day, EES Tools, etc. for those who opt-in
- Prospect & source elite members and elite LOC prospects and build relationships, leveraging DLP events
- Leverage F2F meetings, Zoom, phone calls, email, LinkedIn, video, text message, and other communications tools to source and close new relationships
- Attend all required meetings and work proactively to provide solutions to improve the performance of the management company
- Attend and lead borrower/deal pipeline and checklist meetings
- Act as Brand Ambassador; represent DLP and our values 24/7, recognizing that the next deal might come from an unexpected place; promote DLP on social media and other channels consistent with brand standards and marketing direction
- Use quantitative and analytical skills to assess the asset's overall health status, capital needs, risks mitigation, budget, and proforma achievement progress on a monthly and quarterly basis
- Active engagement w/ Loan Servicing/Portfolio Management, driving member communication, positioning DLP to best serve our members
- Making an impact. Whether it's the residents who call our Thriving Communities home, the investors who trust us to be stewards of their capital, or the sponsors we work with to 10x their business, everything we do is about making an impact.
- Challenges. You see roadblocks as opportunities and are proactive in finding solutions.
- Growth. We've been named to the Inc. 5000 as one of the Fastest-Growing Private Companies in America for twelve consecutive years.
What We Do In One Sentence:
We finance the building of Thriving Communities.
Our Mission:
We are changing the nation through the building of Thriving Communities. We are the leader in funding the building of Thriving Communities centered in safe, attainable housing.
Our Purpose:
To passionately make an extraordinary impact by transforming lives and building Thriving Communities.
Our Big, Hairy, Audacious Goal (BHAG):
To positively impact and transform 10 million lives by funding the building of 5,000 Thriving Communities, becoming one of America's 100 largest private companies.
Our Culture:
- We work hard, marching towards ambitious goals driven by a purpose that's bigger than ourselves.
- We are impact-driven, seeking to make a difference not just on the affordable housing crisis but also in the lives of our employees, investors, and partners.
- We are disciplined, following our exclusive Elite Execution System to develop personally and professionally.
- We strive to Live Fully, finding fulfillment in all areas of our lives.
Our Core Values:
Driven For Greatness : We are driven by the pursuit of knowledge and the paramount importance of a growth mindset, cultivating greatness both personally and professionally.
Living Fully : We prioritize living fully with a dedication to achieving optimal health in all aspects of life: faith, family, friends, freedom, fun , fulfillment, fitness, and finance. . We are intentional with our time, integrating the 8fs of our life to achieve our goals & God's goals.
Grit : We have the endurance and unshakable commitment necessary to achieve our visionary long-term goals.
Community : We elevate the greater good over individual interests, magnifying our impact and cultivating thriving relationships with investors, sponsors, residents, and our colleagues.
Authenticity : We are true to ourselves and others, steadfast in our beliefs and values. We hold ourselves and others accountable, fostering open dialogue to propel growth.
Prepared to Win : We apply discipline to our thoughts and our actions, which leads us to put forth consistent effort and commitment doing the important proactive work despite the urgent priorities we face each day. We plan to win, and are prepared for volatility and challenges.
Kingdom Impact : We share God's love and transformative power through our labor, serving everyone in God's likeness. The world will know God more through our work and how we do it.
Twenty-Mile March : We march towards clear, well-defined goals and objectives with unwavering focus, constantly evaluating our performance and course correcting as needed.
Stewardship : We are guided by our commitments to those who trust us with their capital, their communities, and their careers .
Servant Leadership : We lead with high standards & deep devotion. We display as humble confidence as we build deep relationships and trust. We show the way through the forest, empowering growth, accountability, and a founder's mentality, with team members regularly asking "What else can I do to achieve the desired results?"
Benefits and Perks:
Unlimited PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.
Equal Opportunity Employer:
DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.