POSITION SUMMARY
The Director of Human Resources will provide strong and effective leadership, direction, and professional expertise in all areas of human resources management for the property. This executive will be a strategic business partner to the General Manager and an integral member of the senior leadership team that establishes the strategic goals and objectives for the property.
As the Director of Human Resources, you will work in partnership with corporate Human Resources and other Human Resources Leaders in the enterprise to implement high-impact practices and programs designed to maximize performance and results via a consistent and meaningful Team Member experience. This position is responsible for leading a team that oversees the day-to-day operations of the Human Resource department including employment practices, employee relations programs, processes/recruitment, workers compensation, company benefits, training, and company policies and procedures. The Director of Human Resources develops and manages processes and programs to reduce and control voluntary turnover.
RESPONSIBILITIES
- Manage departmental activities, develop and review procedures and direct and prioritize Human Resources Team Members.
- Develop, analyze implications, recommend, implement and interpret Human Resources policies and practices for the organization according to government regulations.
- Monitor Company exposure regarding labor relations practice and recommend corrective action when necessary.
- Counsel appropriate staff in legal and correct administration of Human Resources policies, interviewing techniques and documentation.
- Supervise the communication of Human Resource policies to the entire organization.
- Develop, produce and analyze reports on Human Resources statistics and industry trends as required.
- Lead organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
- Identify compliance risks and take actions necessary to eliminate or minimize risks.
- Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
- Create a compliance culture within the organization and foster an environment where team members feel comfortable reporting potential violations or misconduct.
- Ensures that fair employment practices and company policies are applied consistently and fairly and the properties are in compliance with all legal and company policies.
- Review staffing levels with Senior Management to maintain budgeted levels of employment. Develop and implement creative solutions to recruit and retain talent at all levels within the property’s organization.
- Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication.
- Decisive and timely issue resolution. Act on information and adapt when necessary and appropriate.
- Responsible for development of staff to ensure company's continued leadership through their efforts.
- Inspire confidence and build a range of influence through authenticity and strong internal and external relationships.
- Consistently demonstrates excellent communication skills, establishes and maintains relationships with team members at all levels of the organization to provide both team members and managers accurate feedback.
- Plan, develop and monitor the Human Resources yearly budget.
- Stay current on Human Resources developments, employment laws, and regulations.
- Monitor and track the performance review evaluation system.
- Serves as an internal consultant to Senior Management as an advisor/mediator with conflict resolutions.
- Performs other duties as assigned by the SVP/GM.
MISCELLANEOUS
- Management abilities demonstrated in managing the Human Resources departmental operational effectiveness.
- Maintain interpersonal working relationships among all Team Members.
- Excellent verbal and written communication skills.
- Willingness to assume overall responsibility relative to the Human Resources Department.
- Obtainment of established budget and other performance goals.
- Effective leadership of the Human Resources team.
- Outstanding organizational skills are a must, as is the ability to manage multiple priorities simultaneously. Must be capable of adapting to a fluid environment.
QUALIFICATIONS
- Five to seven years of experience, preferably in the hospitality services or retail industry, as a Human Resources Manager strongly preferred.
- 4-year degree in related fields or equivalent work experience strongly preferred.
- Ability to obtain a gaming license and Alcohol Beverage Control card.
MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT
- Ability to analyze and interpret departmental needs and results.
- Ability to solve complex problems.
- Ability to perform assigned duties under frequent time pressures in an interruptive environment.
- Ability to maintain mental concentration for significant periods of time.
- Broad variety of tasks and deadlines requires an irregular work schedule.
- Knowledge of Alcohol Beverage Control laws, gaming regulations, and Innkeepers laws and applicable Health Department regulations.
- Knowledge of labor laws, EEOC/Title VII, and unemployment compensation laws.