Job Description:
Troubleshoots and resolves escalated Access and CPE device field issues. Performs assessments on existing technologies to determine performance and capacity gaps. Establishes security, connectivity and access parameters. Provides recommendations to optimize network infrastructure. Tests and tunes security devices and systems. Programs routers and switches. Implements communications technologies (data or voice). Manages network services from planning phase through implementation. Solid knowledge of routing protocols, network hardware and software, security technologies and network infrastructure is required. 10 years of experience.
Additional Skillsets being sought:
- Advanced knowledge of the DOCSIS and EPON standards
- Working knowledge of CMTS platforms including:
- Casa C100G
- Arris E6000
- Cisco cBR8
- RPHY
- Harmonic vCMTS and RPDs
- Vecima RPDs
- Working knowledge of EPON platforms including:
- ADTRAN 95XX and SDX-6210
- Vecima (Nokia) 7360 and Distributed Access Architecture SF-4x, SC-2D3
- Working knowledge of switch platforms including:
- Cisco Company/ASR
- Juniper PTX/QFX/ACX
- Working knowledge of routing protocols including:
- OSPF
- ISIS
- BGP
- v4/v6 Multicast
- Ability to write technical documentation
- Ability to write and follow detailed technical test plans
- CPE and ONU background in trouble shooting is highly desirable
- Creative Network Trouble Shooting Skills.
Notes:
Have to have an understanding of the customer devices - the physical modems that are getting cable/internet into people's homes.
TROUBLESHOOTING: - ONU (optical network unit)
- DOCSIS Look for people with vendor experience: - MaxLinear - Broadcom - Sagemcom - Hitron - Humax - CableLabs video or wifi experience - is OK but that need that modem device troubleshooting set-top boxes (those are also considered CPE devices) is NOT what he's looking They are technically 4x1 but it could be 5 depending on the work they need to get done.