Job Summary:
The Tavern Restaurant Manager oversees the daily operations of both the restaurant and the Market, reporting directly to the Front of House Manager. This leadership role requires a candidate who is coachable, adaptable, and passionate about providing excellent care to others. The ideal candidate will have a proven track record of sound decision-making, empathy, and patience. Working in a private club offers a dynamic, rewarding experience where no two days are the same. We're seeking someone eager to advance their career in the restaurant industry while enjoying the unique perks and benefits of working in a beautiful mountain setting.
Job Duties:
- Ensures the building and inventory is secure.
- Completes daily log and tips sheets.
- Ensures restaurant is running smoothly and efficiently.
- Handles member complaints.
- Sets up TEI for the day.
- Checks deliveries and stores as required.
- Follows established company procedures.
- Assists members with club directions.
- Provides backup support for servers, hosts, bartender, and busser.
- Provides shift coverage in employees’ absence or during a break.
- Follows company policy and procedures as set forth in the handbook.
- Orders and keep inventory of restaurant items, accurately.
- Honors our hours of operation daily.
- Upholds operating standards.
- Ensures product needed for operations is on hand and stored properly.
- Oversight of bar, including inventory and DABS regulations.
- Anticipates potential hot spots in service and implement action plans to mitigate.
- Learns about our financial system and how it impacts planning.
- Executes staff training.
- Ensures we have a safe, inclusive work environment.
- Ensures policies and procedures are understood and followed by direct reports.
- Provides day to day work direction for team, focused on maintaining steady. workflow and productivity and resolving operational decisions.
Special Requirements:
- Demonstrate knowledge of member service standards.
- Bartending experience is required.
- Exceptional organization and time management skills.
- Proactive problem-solving skills.
- Professional communication skills.
- Ability to work under pressure in a fast-paced setting.
- Must be punctual and reliable.
- Ability to obtain and maintain current, valid state-required licenses and or certifications such as Food Handler’s Permit and Sips and Tips, serv-safe or equivalent.
- Short and medium-range planning and scheduling.
- Able to maintain budgets on labor and COGS.
- Think outside the box to help provide exceptional guest experience.
- Ability to coach and counsel.
- Enjoy quality food and beverage.
- Work collaboratively up and down the organizational chart.
- Must possess strong computer skills.
- Must be able to work weekends and holidays.
Physical Demands and Work Environment:
- Ability to work in a variety of environments (inside, outside, on mountain, in temporary facilities, event locations on site).
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist or reach.
- Be able to push, pull or lift up to 25 pounds regularly, 50 pounds on occasion.
- Handle continuous repetitive motions.
- Work in assorted weather/temperatures including, hot, humid, cold, wind, and snow.
- Work calmly in a noisy setting.
- Be able to identify emergency sirens and communications.
Classification: full-time, exempt
Education/Experience:
- High school diploma or GED required.
- A four-year college degree in Hospitality is preferred.
- Three years of front-of-house supervisory experience in private club, resort, or 5-star hospitality organization.
- Experience with Microsoft 365.
- Experience with online hospitality platforms for reservations, reporting, sales.
A comprehensive benefits package is available upon date of hire and will be shared during the interview process.
Salary DOE.
Wasatch Peaks Ranch requires a high level of hospitality and expertise in the position. The food and beverage department is the heartbeat of the club and there is a high expectation of professionalism and execution.