Head of DPS Americas

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Responsibilities:

• Define and implement the Regional BC Digital Strategy to grow DPS (Digital Products and Services) business according to the Mid Range Plan 23-27 targets, in cooperation with DPS Global, SERV, and SYST Region.
• Lead the subsidiary PSI located in Houston, a subsidiary of PROGNOST Systems GmbH, fully owned by Burckhardt Compression AG.
• DPS Region Americas Top Line (Order Intake & Sales) and profit and loss responsibility for PSI legal entity.
• Provide guidance and leadership to the Americas DPS (including PSI teams), overseeing sales, machinery diagnostic, engineering & manufacturing, field service, QEOHS, and finance.
• Integrate and work collaboratively with the Regional Americas BC team, with the Global function DPS and in general with the divisions SERV and SYST.
• Utilize and monitor performance metrics to measure and enhance operational efficiency and effectiveness.
• Build and maintain a stable and high-performing team with a strong talent pipeline.

Main Tasks:

• Develop, implement and communicate a regional DPS strategy aligned with Global and Regional Mid-Range Plans (MRP).
• Establish, articulate, and achieve financial, strategic, and operational targets for the region.
• Monitor, evaluate, and optimize the financial performance of the company while providing accurate forecasting of results.
• Report both to the management team of SERV Region Americas and to PROGNOST Systems GmbH.
• Implement the best possible organizational structure, policies, guidelines, and procedures to ensure the achievement of goals and targets.
• Ensure the BC Values and Behaviors and code of conduct are practiced from the top down.
• Promote and maintain a positive work environment, encouraging a culture with a growth mindset.
• Oversee resource planning, recruitment, performance management, training, and professional development.
• Continuously seek potential new market opportunities in the AoR for BC.
• Promote business in the overall Americas region in cooperation with existing BC subsidiaries.
• Support and implement global projects, processes, guidelines, and procedures as required.
• Oversee sales activities and service operations across Americas.
• Ensure a high-performing, cohesive sales strategy to grow revenue throughout Americas.
• Establish and monitor Key Performance Indicators (KPIs) for efficient order execution.
• Drive year-over-year revenue growth by establishing a team to develop new customers and geographic areas.
• Lead development of service strategies to enhance customer satisfaction.
• Oversee a reliable and efficient supply chain to meet production and service demands.
• Champion a culture of innovation and problem-solving.
• Establish and maintain a zero Lost-Time Incidents goal annually.
• Lead by example, reinforcing a culture of safety and continuous improvement.
• Promote quality & safety initiatives within the organization.
• Actively participate and encourage continuous improvement activities.
• Additional duties as required.

Education/Experience/Knowledge:

• Bachelor's degree in Engineering, specifically Electronic or a related field or equivalent working experience.
• Business degree preferred, with a preference for candidates with an MBA.
• Minimum of 10 years of relevant experience in similar industries, markets, and roles.
• Understanding of digital solutions (HW, SW) for machinery diagnostics, IoT/cloud solutions, and compressors machinery principles.
• Understanding of P&L performance management.
• Proven track record of successfully leading teams and driving strategic initiatives.
• Familiarity with international business practices and regulations.
• Experience in mergers, acquisitions, and business development is a valuable asset.

Language Knowledge:

• English: fluent spoken and written.
• Spanish – considered an advantage.

Key Competencies:

• Customer-focused and result-oriented.
• Travel 20-30% within North and South America and internationally as necessary.
• Strategic thinking, team worker, self-awareness, able to work in a culturally diverse environment.
• Strong leadership and soft skills.
• Excellent communication skills, adaptable to the audience.
• Trustworthy, convincing, loyal personality.
• Strong analytical and problem-solving skills and experience in project management.

Key Performance Indicators (KPIs):

• TRIR and other safety-related metrics.
• Order Intake, Sales, and EBIT performance and accuracy.
• Operational results as defined.
• Employee Engagement Survey results, attrition rate.
• Other KPIs as defined in annual Goal Setting Process.