Customer Service Representative - Entry Level

Description
We are looking for a dedicated and enthusiastic individual to join our team as an Entry-Level Customer Service Representative. This is a great opportunity to build your skills, gain experience, and grow with a company that values teamwork and professionalism.
Responsibilities:

• Respond to customer inquiries professionally and promptly
• Provide accurate information about products and services
• Resolve customer issues with patience and empathy
• Keep up-to-date with company products, services, and policies
• Document customer interactions in the CRM system
• Work with other departments to meet customer needs
• Look for ways to improve customer satisfaction

Qualifications:

• High school diploma required; some college preferred
• Customer service experience is a plus
• Excellent communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Positive attitude and desire to help others
• Availability to work full-time, including some evenings and weekends

What We Offer:

• Competitive salary and benefits
• Comprehensive training and support
• Opportunities for career growth
• Supportive and inclusive work environment
• Recognition for excellent performance