Fitness Facility & Pool Front Desk Attendant

One of New York's premier pool/gym management companies is seeking a fitness facility Member Services Representative to provide customer service support to gym members and guests.
Here is what you need:

• A friendly, outgoing, and a people-person demeanor
• A great work ethic
• To be punctual
• To care for the safety of your teammates and our clients

Your awesomeness means you can do the job with ease:

• Must be able to recognize and respond to emergencies immediately
• Contribute to running a clean, friendly, and well-maintained facility
• Executing the team member basics of being on time and complying with the dress code
• Responsible for assisting and directing members/guests
• Monitoring incoming inquiries and ensuring proper check-in procedures are followed
• Greet all incoming members and guests
• Ensure all check-in procedures are followed
• Ensure all appropriate fees are collected
• Customer Service
• Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests
• Handle member service issues.
• Record member concerns on the Member Service Log or Maintenance Log (depending on issue)
• Promote and sell merchandise
• Keep front desk area and lobby clutter-free, and orderly
• Perform general cleaning duties to include hourly locker room and facility checks
• Completion of all Daily Reports

What We Offer

• Starting pay at 17.50/hr with the opportunity to increase yearly
• 401k with company matching
• Flexible shifts and opportunities for subbing
• Opportunities for advancement
• Telehealth and Mental Health for employees and immediate family
• Personal Finance Management Program
• Paid Community Outreach Program

Scheduling interviews immediately! Please respond with a resume (no cover letter necessary) and we will respond with interview options. We know you'll be perfect! We look forward to you joining our growing team of "superheroes".