A private family couple seeks an experienced professional Estate Manager to lead a team (comprised of a Maintenance Manager, Maintenance Assistant, Handyman, and two housekeepers) responsible for maintaining the interior and exterior of a 13-acre estate, 25,000+ sq ft home (including pool house and gate house) in Potomac, Maryland. Must be highly hands-on with experience managing high-end luxury residences and overseeing construction/renovation projects. Must be self-motivated, self-driven, no job is too big or too small, and willing to go above and beyond the principles.
Job Description:
- Daily (thorough) inspection/walkthrough of property (grounds, interior/exterior, etc.)
- Complete/oversee repairs and preventative maintenance (maintenance programs for critical mechanical equipment, retaining walls, lighting – day/night, front gate operations, etc.)
- Storm monitoring and preparation in accordance with best practice checklist
- Regularly test AV/IT operations within the home (lighting, cable, Apple TVs, phone system, etc.)
- Manage household staff members (Housekeepers, Houseman, and outdoor staff such as groundskeepers)
- Household staff hiring, training, and onboarding new staff members
- Work with highly updated technology home systems, and security systems (lighting, heating, and cooling, security), including “smart home” or fingerprint systems for home security
- Developing preventative maintenance and safety programs
- Budget management, vendors and contractor management, construction management
- Manage bids for construction projects
- Oversee outdoor maintenance and outdoor facilities maintenance
- Manage Vehicle Portfolio
- Always keeping property guest-ready (interior and exterior)
- Exercise common sense and can take the initiative to accomplish tasks and make decisions
- Running errands and adhering to special requests as needed
- Manage interior/exterior vendors onsite – communicate/correct problems (as needed)
- Coordinate security detail and communicate hours for payroll purposes
- Always ensure safety and security at all times on the estate grounds (including signed VCAs)
- Produce/maintain weekly reports and calendars and regularly communicate updates to Owners
Schedule: Monday – Friday 9am – 5pm with flexibility to work occasional evenings, weekends and holidays as needed
Salary: $200,000 – $250,000, DOE
Benefits: A full benefits package is available, 401k Match and OT, pay.
Requirements:
- A minimum of 5-10 years of relevant work experience with Private Families and Individuals
- Bachelor’s degree preferred
- Excellent references from current and previous positions
- Career, experienced property management professional with expertise managing high-end estates
- Excellent computer skills required, including Word, Outlook, Excel, Internet, and email
- Experience supervising household staff and working with service staff and other outside vendors
- Demonstrate an understanding of complex physical house systems (lighting, heating, and cooling, security), including “smart home” systems (ie Kaleidoscope)
- Strong communication skills, both written and verbal
- Valid driver’s license