Established full service law firm needs Litigation Legal Assistant to perform a wide variety of administrative tasks which includes providing a high level of customer service and support, while consistently producing an excellent work product. The Assistant
maintains a general knowledge of the Firm’s practice areas/groups and a specialized knowledge of the assigned timekeepers’ practice area(s) and clients in order to ensure extraordinary client satisfaction. Must have general understanding of corporate and title transactions, as well as being more familiar with advanced Microsoft Excel functions.
JOB DESCRIPTION
ADMINISTRATIVE:
Following the Firm’s established document processing methods and procedures, creates, edits, spell checks, and proofreads work product to ensure accuracy and completeness. Accurately transcribes from tapes, handwritten materials and/or dictation. Prepares a variety of forms and creates new documents using the Firm’s Best Practice methods.
Schedules and maintains timekeepers’ calendars, where appropriate. Maintains lawyer-client contact information and other pertinent information in the Firm’s client contact database program.
Inputs, reviews, edits, and closes timekeepers’ time entries bi-weekly through the Firm’s web based time entry program using Firm standards.
Handles monthly client billing (paper and electronic billing). Review billing proformas for accuracy and completeness. Performs client, matter and timekeeper inquiries, and narrative edits.
Prepares timekeepers’ expense reports in a timely manner. Arranges for payment of vendor
invoices or checks to be drawn and charged to appropriate client/matter numbers.
Coordinates travel arrangements through in-house Travel Department.
Opens new matters and generate client conflict checks. Coordinates with Records Department for file retrieval. Sets up and maintains timekeeper’s work files, including daily and regular filing.
Indexes and prepares files for off-site storage.
Prepares annual and/or supplemental audit letter responses.
Prints and organizes a variety of documents received in a range of formats, including emails,
attachments and documents from CD ROM, and receives and prints faxes.
As requested, answers telephones and accurately takes and relays messages. Arranges for
video conferencing and sets up conference calls.
Opens and sorts mail when appropriate. Prepares materials for mailing, including envelopes,
labels and various forms. Prepares shipping labels using the Firm’s computerized systems.
Coordinates with the mailroom for distribution of internal/external deliveries.
Handles photocopying projects and coordinates with Central Duplicating to handle large
photocopying projects or specialized copy/binding needs.
Fully supports cluster as needed.
Volunteers for overflow work.
Actively seeks to maximize productivity and promote teamwork.
Assumes responsibility for maintaining the highest level of confidentiality of all Firm and client information, records and files, both within and outside of the Firm.
Responsible for all e-filings.
Other duties and projects as assigned.
CUSTOMER SERVICE
Responds to customer/client requests in a professional manner.
Identifies and responds to customer/client issues/problems in a timely manner, and seeks
feedback/follow-up as appropriate.
Builds effective working relationships as appropriate.
FIRM KNOWLEDGE
Demonstrates knowledge of the firm’s culture, practices, business, and structure.
Demonstrates knowledge and adherence to basic firm policies, procedures and processes.
INITIATIVE
Takes initiative beyond routine responsibility.
Seeks out and accepts new responsibilities.
Seeks development opportunities to enhance skills.
ACCOUNTABILITY
Owns mistakes and takes corrective action.
Meets work deadlines as assigned.
Meets firm standards for attendance and punctuality.
Meets deadlines for all required firm processes, including timesheets, time entry and other
financial documentation.
WORK MANAGEMENT
Works well independently.
Demonstrates dedication to producing quality work product.
Pays attention to detail when completing work assignments.
Organizes and prioritizes workload appropriately.
Utilizes resources appropriately to complete work in the most efficient manner.
Cooperates and demonstrates flexibility when facing change.
COMMUNICATION
Interacts effective and courteously, in person, by telephone, and in writing with attorneys,
supervisors, co-workers, and other business professionals.
Proactively communicates the status of work.
Understands the need to ask questions and seek guidance.
Expresses thoughts clearly, accurately, and concisely, both verbally and in writing.
TEAMWORK
Builds effective relationships with coworkers.
Participates and contributes fully as a team member.
TECHNOLOGY
Utilizes available technology to carry out job responsibilities.
Determines most appropriate technology to accomplish a given task.
Seeks ways to utilize technology to improve efficiency.
QUALIFICATIONS
5+ years of law firm experience preferred.
Working knowledge of Microsoft Word (2010).
60 wpm typing speed, excellent grammar, spelling, punctuation, and communication skills.
Attention to detail and good organizational and analytical skills.
Flexible attitude and the ability to deal well with changing assignments and priorities.
Flexible for overtime.
Ability to multi-task.
Professional appearance and demeanor.
Billing experience required including electronic billing.
HOURS
Core hours are Monday through Friday from 8:00 A.M. to 5:00 P.M. (1 hour lunch).100% IN OFFICE! Must have 5+ years of Legal bkrd. LOCAL CANDIDATES ONLY!