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Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
BCG Platinion
For organizations, the digital imperative is a moving target. It’s not enough to simply keep up with today’s challenges. Organizations need to anticipate tomorrow’s digital landscape to maintain competitive advantage. BCG Platinion brings the tech capabilities our clients need to achieve digital excellence. At our core, we are a team of driven problem-solvers fueled by a passionate dedication to set the pace of what’s next.
What You'll Do
At BCG Platinion, we’re bringing design to the front line of business challenges, creating work that solves problems in novel, feasible, and desirable ways. Our team applies a discovery-driven approach to create innovative and exciting end-to-end experiences at the intersection of people and technology. As an architect, you will collaborate with interdisciplinary teams to develop leading IT concepts and architectural solutions. In this role, you will apply your sound technical know-how, understanding of business contexts, and analytical skills to enable organizations to transform technically.
ServiceNow Architects bring expertise in high-level technical solution design and program framing (including implementation strategy and program governance). Our ideal candidate will have a combination of ServiceNow Architecture experience, core engineering experience complemented with integration, and data management experience in complex and sizeable ServiceNow implementation programs.
Lead IT and Principal Architects at BCG Platinion are:
- Technical experts who drive novel solutions routed in complexity.
- Comfortable with ambiguity and confident working through the unknown.
- Change agents who align and onboard teams to implement new processes and toolsets.
- Agile advocates well-versed in agile methodologies.
- Collaborative interdisciplinary team players.
- Innovative creative thinkers applying deep IT architecture expertise.
- Knowledgeable with a sophisticated understanding of IT Architecture.
What You'll Bring
- Bachelor’s Degree in information technology, business administration, computer science, business management, or system controls & engineering or a related field (Masters is a plus).
- 5+ years of ServiceNow implementation experience including development and configuration.
- 3+ years of experience as an Architect.
- Superior technical knowledge, engineering rigor, and creative problem-solving.
- Ability to explain complex technology topics to executives.
- Extensive technical expertise and knowledge of:
- Familiarity with tooling for modern ServiceNow Application Lifecycle Management (e.g., ServiceNow Studio, ServiceNow CLI, ServiceNow APIs, and IntegrationHub)
- Various technology stacks and integration methodologies and tools
- Structured and unstructured databases and usage patterns
- Cloud native applications and cloud services architecture
- API and Microservices architecture
- Data analytics architecture (e.g. Data Lake)
- Programming paradigms and approaches (e.g. object-oriented)
- Process automation approaches and tooling (e.g. DevOps, AIOps)
- Experience in agile engineering and tooling support.
- An agile mindset that moves past blockers and a vision to iteratively migrate to modern architecture capabilities.
- Willingness to travel to work with clients and BCG teams.
Who You'll Work With
- Understanding business processes and translating them into ServiceNow workflow design.
- ServiceNow high-level solution design and integration architecture.
- Implementation of Case management, Enterprise service management, Operations management modules and workflows.
- Experience with PaaS (Now) for digital transformation.
- Supporting technical analysis, development, and implementation of ServiceNow use cases.
- Designing work packages/modules in ServiceNow Implementation projects.
- Reviewing technical architecture and code.
- Analyzing complex ServiceNow landscapes.
- Optimizing digital product development processes.
- Contributing to BCG Platinion’s consulting business.
Additional info
At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences.
FOR U.S. APPLICANTS:
The first-year base compensation for this role is $180,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law.
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