Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.
Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).
Wayfinder believes inclusion, diversity, equity, and accessibility are essential to our excellence and our mission's execution. We value differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation. We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences. Individuals of color, women, LGBTQIA+, veterans and differently-abled persons are encouraged to apply.
In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following:
- This role is eligible for Public Service Loan Forgiveness (PSLF)
- Competitive salary - Sign-on bonus for eligible roles
- Flexible schedules depending on the position (some offering hybrid)
- Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
- Dental insurance 100% employer paid for HMO coverage plan (employee-only)
- 401(k) retirement plan with an employer match up to 4%
- 11 paid holidays per year and a generous paid time off policy
- Five paid winter holidays (between Christmas Eve & New Year's Day)
- Education Reimbursement Program
- Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
- Clinical Supervision for licensure
Compensation:
- In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
Role Summary:
Under the supervision of the Family Preservation Program Director, the Program Supervisor for the Family Preservation Program is responsible for overseeing implementation and program management. This position will supervise In-Home Outreach Counselors who provide intensive, in-home support to at-risk families in Los Angeles County. The primary goal of the position is to prevent child abuse and neglect by addressing issues that place children at risk of out-of-home placement. This role is crucial in leading a team in promoting family stability and ensuring the well-being of children within their homes.
Major Duties and Responsibilities:
- Collaborates to integrate the values of Inclusion, Diversity, Equity and Accessibility (IDEA) into all aspects of the organization.
- Promotes the Continuous Quality Improvement (CQI) process by identifying quality indicators and opportunities for departmental and organizational process improvement.
- Reports any incidents/accidents according to incident reporting procedures and protocols within designated timelines as outlined in the reporting procedures. Ensures staff is knowledgeable of and adheres to the reporting procedures and protocols.
- Develop, implement, and monitor the Family Preservation Program's policies and procedures.
- Oversee staff supervision of the Family Preservation program within the Pomona and Vermont Corridor Service Area offices in San Dimas and LA Campus, respectively.
- Stay informed about best practices in family preservation and child welfare.
- Demonstrate knowledge of quarterly and annual program audits.
- Facilitate internal and external communication with vendors, agencies/organizations, and community partners.
- Ensures all documents are uploaded to the appropriate record and redacted as needed to ensure compliance with agency standards pertaining to protected health information.
- Be available on-call to program staff by phone, may be required to go out into the field.
- Manages and maintains other records in accordance to set policies and procedures.
- Ensures sensitivity to the service population’s cultural and socioeconomic characteristics.
- Maintains confidentiality of all pertinent client information.
- Performs other duties as may become necessary or as directed.
Education/Certifications :
- A master’s degree in social work, psychology, counseling or a related field from an accredited college or university is required
- Must possess licensure in a mental health discipline, as recognized by the California Board of Behavioral Sciences, such as a Licensed Clinical Social Worker or Licensed Marriage and Family Therapist is required.
- Experience :
- Minimum of 5 years of experience in social services or child welfare, with at least two years in a managerial or supervisory role.
- Experience in family preservation or related programs is preferred.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficient in using Microsoft Office, specifically Word, Excel, and Outlook.
- Ability to work independently, with a broad range of delegated responsibilities.
- Good grammar, diction, and ability to write clearly and concisely.
- Bilingual (Spanish/English) preferred.Valid CA Driver License with a minimum of two (2) years of good driving history and must be approved by the agency’s insurance carrier to drive agency vehicles.
Employee Wellness & Safety
Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters, where applicable) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of complete vaccination, including booster, on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with Unaccompanied Children, including Varicella, MMR, TDap or Tdap, and Influenza. Wayfinder requires a thorough background screening process, including fingerprinting and a health screening.
Trauma-Informed Care
Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.
Wayfinder is an Equal Opportunity Employer.