Director of Sales & Marketing

We are currently recruiting a proven and passionate Director of Sales & Marketing to drive sales and maximise revenue at this award-winning, five star luxury hotel on the west coast.

Key responsibilities:

• Work with the senior hotel management team to deliver strategic business plans, inclusive of an annual Sales & Marketing plan, aligned with hotel objectives and budget.
• Manage the Revenue, Sales, Marketing and Events teams, driving individual development, achieving both individual and team goals and targets, and establishing a positive and cohesive team culture.
• Drive revenue across all segments, achieving revenue targets. Identifying new business, securing groups, contracting transient accounts, and developing established key accounts.
• Attend and manage the Sales & Marketing team’s attendance at tradeshows and industry events, host FAM & press trips, and arrange client hotel events as required. Some international travel throughout the year.
• Manage Sales & Marketing expense budget, ensure forecasts are in line with hotel expectations and parameters.
• Work closely with Group DOSM and Sales & Marketing Executive to ensure all key campaigns, brand, advertising and marketing strategies are adhered to, including reputation management online.
• Complete monthly, weekly and annual reporting as required.
• Work alongside Cluster Revenue Manager and General Manager to create up-to-date forecasts throughout the year.
• Keep up with current market trends, competitors, tourism body initiatives and relationships. Review/amend strategies accordingly in line with evolving market conditions and the hotel’s future plans.

The ideal candidate:

• Minimum of three years' experience in a senior sales position (DOSM, Commercial Director etc) within a luxury 4/5 star hotel property.
• Relevant degree holder (Hospitality Management, Business, Marketing etc).
• Thorough and comprehensive knowledge of Sales & Marketing processes.
• Ability to direct, lead, train and motivate a team. Developing a cooperative and competitive team spirit with a positive attitude.
• Experience working collaboratively with revenue management, sales and marketing teams.
• Ability to work to deadlines, be proactive and work a flexible schedule as and when required.
• Strong organisational skills, with the capacity to self-prioritise.
• Guest-centric, with an understanding of the internal and external customer needs.
• Excellent communicator and presenter, both orally and written.
• Strong interpersonal skills and ability to work in a team environment.
• Valid driving licence.

This would suit an accomplished DOSM looking for the challenge of leading a distinguished property to even further heights. If that sounds like you, send in your CV today!