Associate Language Services Advisor

Job Description
Please Note: This is an IN-PERSON position at our office: 3300 S. Parker Rd., Suite 200, Aurora, CO 80014
We are seeking a detail-oriented and enthusiastic Associate Language Services Advisor to join our dynamic team. In this role, you will play a crucial part in supporting our clients by providing expert guidance on language services. Collaborating closely with senior advisors, you will assess client needs, recommend tailored language solutions, and ensure exceptional customer satisfaction. This entry-level position offers a fantastic opportunity to develop your skills in client relationship management, project coordination, and language service expertise. We are looking for a highly motivated individual with strong communication abilities, a passion for languages, and a drive to succeed in a fast-paced, client-focused environment.
Responsibilities:

• Collaborate with senior advisors to evaluate client language service requirements and gather project details.
• Provide expert advice and recommendations on language services, including translation, interpretation, localization, and related solutions.
• Develop and present customized language service proposals aligned with client objectives, budget, and timelines.
• Coordinate language service projects, including scheduling, resource allocation, and project tracking.
• Maintain effective communication with clients, linguists, and internal stakeholders to ensure seamless project execution and timely delivery.
• Conduct rigorous quality checks on deliverables to guarantee accuracy, adherence to client specifications, and exceptional standards.
• Deliver exceptional customer service by promptly addressing client inquiries, concerns, and providing regular project updates.
• Foster strong client relationships by understanding their needs, measuring satisfaction, and identifying opportunities for service improvement.
• Stay informed about industry trends, emerging technologies, and best practices to enhance service offerings.
• Contribute to process improvement initiatives by collaborating with internal teams to optimize workflows and service delivery.

Requirements

• Bachelor's degree in linguistics, communication, translation, or a related field is preferred.
• Strong passion for languages and a keen interest in pursuing a career in the language services industry.
• Excellent written and verbal communication skills with a meticulous attention to detail.
• Proficiency in at least one language in addition to English is highly desirable.
• Familiarity with language services, such as translation, interpretation, localization, or transcription is advantageous.
• Exceptional organizational skills with the ability to manage multiple projects and prioritize tasks effectively.
• Proven ability to work independently and collaboratively within a team environment.
• Proficiency in using computer software and tools, including Microsoft Office Suite or project management applications.
• Adaptability to learn and utilize new technologies and tools within the language services industry.
• Customer-centric mindset with a dedication to delivering high-quality services and exceeding client expectations.

If you are passionate about languages, possess strong communication skills, and aspire to contribute to the success of language service projects, we encourage you to apply for the Associate Language Services Advisor position. Join our team and gain valuable experience while providing exceptional support and guidance to our clients.
Benefits

• 401K with up to 4% Company Match.
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Opportunities for advancement - We promote from within