Thursday, October 24, 2024
JOB OVERVIEW:
Backcountry specializes in providing top-quality outdoor gear and equipment for a variety of activities, including biking, hiking, camping, snow sports, and more. Our mission is to provide our customers with the best gear and advice to help them get the most out of their outdoor adventures. We are looking for a dynamic and enthusiastic Seasonal Gearhead (Sales Associate) to join our retail team. The successful candidate will be responsible for providing exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs. The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Greet and assist customers with their purchases
- Provide product information, advice, and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products, industry trends, and competitors
- Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
- Outdoor industry and retail experience, nice to have
QUALIFICATIONS, SKILLS & ABILITIES:
- High school diploma or equivalent required; some college coursework preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Flexibility to work weekends, holidays, and evenings
- Passion for outdoor activities and knowledge of outdoor gear and apparel
ABOUT BACKCOUNTRY:
Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors.
PLEASE NOTE: If you do apply, please add to your address book. Many of our communications will come from that email address and we'd hate for them to be lost in your spam folder. *Data, including mobile phone number, will not be sold or shared with third parties for promotional or marketing purposes.
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